Business 100. LEADERSHIP & MANAGEMENT - LEADERSHIP CONSULTANT ANALYSIS

Assignment #4 – Business 100
Name: Stephanie Pelzer
Background information needed to answer Question #1:
Review the organizational chart below and the different types of company hierarchies:
Key Learning: Organizational Structures: Tall versus Flat Hierarchies
A tall hierarchy is a traditional way to organize management. There are many levels of employment, and a few employees at each level report up to a manager at the next level. For example, at Starbucks, baristas report to store managers, and store managers report to regional managers, and regional managers report to executives at headquarters. This works really well for Starbucks! Baristas are carefully and consistently trained and supervised so that you can count on the same cup of coffee at any store. Employees who want to advance can work hard and make their way up the chain to gain more management responsibilities. Business is efficient and quality is consistent.
On the other hand, some businesses prefer a flat hierarchy. When Paul and Ari founded Zingerman’s Delicatessen, they wanted to make sure that every employee felt empowered to make decisions to improve the customer experience. In their service-oriented business, Paul and Ari’s employees get their jobs done in creative and collaborative ways. A flat hierarchy makes this possible.
Question 1: Organizational Structure
Based on your knowledge of hierarchies, would you say that this company has a tall hierarchy or a flat hierarchy and why?
X Tall Structure
* 0269875In my opinion, the organization, in this case, uses a tall organization structure. The organization uses a top-down management method due to several evident aspects. The complex organizational structure displays several managers that head their own smaller departments. The operations and food/beverages managers lead two significant departments under the general manager. The mid-level managers have their teams, and the ranks and workers extend to the bottom of the structure.00In my opinion, the organization, in this case, uses a tall organization structure. The organization uses a top-down management method due to several evident aspects. The complex organizational structure displays several managers that head their own smaller departments. The operations and food/beverages managers lead two significant departments under the general manager. The mid-level managers have their teams, and the ranks and workers extend to the bottom of the structure.Flat Structure
Background information needed to answer Question #2:
Review how this company applies the Human Resources Cycle by reviewing the following memo:
“Hello, Head of HR here providing you a bit more insight into our process. I’ve included a flow chart on the high-level process (see below) but also wanted to provide a more detailed explanation. Our HR cycle begins with our recruiting department. We have campus recruiters who attend career fairs and develop relationships from select universities around the country. We also do a substantial amount of recruiting through LinkedIn, targeting professionals further along in their career with the backgrounds we look for. We then conduct phone screens with qualified candidates, follo...