Document Analysis, Interview, Seminars, and Survey

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1 Document Analysis
Document analysis is critical to the research, facilitating the data analysis process. According to Bowen (2009), document analysis refers to the structured evaluation of printed and electronic materials. The goal of document analysis is to help the researcher interpret the documents and gain insights based on the information provided in the documents. These materials can be in the form of images or words that provide information to the researcher. Document analysis of company documents such as policy documentation, problem reports, and technical documentation will help create a better understanding of the present situation and how existing problems affect the company's operation. Potential solutions for improvements will be identified based on the insights gained from document analysis (Bowen, 2009).
2 Interview
Interviews provide a reliable approach to data collection. Qu and Dumay (2011) reveal that interviews allow researchers to collect rich data and gain insights into people's opinions, perceptions, and experiences. Relevant stakeholders will be interviewed, and information about their views of the company's business model and...