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Management Case Study: What are the benefits of diversity in the workplace?

Case Study Instructions:

Instructions:
Please type your answers into this file and submit it as an attachment through the Assignments link on Canvas. If you submit late, your score will have 20% deducted if it is submitted anytime within 48 hours after the deadline. Please give detailed answers for each question.
Introduction
Corporate responsibility involves ways in which a company acts towards various stakeholder (customers, investor, employees, etc). Although Patagonia is a business they are also certified as a “B Corporation”. B (Benefit) corporations are not a corporate legal form (as a corporation is), but rather a means of certifying companies in terms of their social responsibility:
“Certified B Corporations are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. B Corps are accelerating a global culture shift to redefine success in business and build a more inclusive and sustainable economy.”
(What are B Corps, at https://www(dot)bcorporation(dot)net/what-are-b-corps).
The scoring system for B Corps allows companies to score, at most 200 points on a number of criteria including: environment, workers, customers, community, and governance. See this link for Patagonia’s most recent scores: https://bcorporation(dot)net/directory/patagonia-inc
PLEASE ENSWER 3 QUESTIONS BELOW AS DETAILS AS POSSIBLE AND REMEMBER TO PARAPHASE FROM THE LINK PROVIDED:
[4] More generally, what are the benefits of diversity in the workplace? [This requires extra research on your part. Find at least three online resources. Please summarize what you find in your own words and clearly cite and reference your sources.]
[10 points][Type at least 100 words, excluding references]
Insert your references here [feel free to use MLA, APA, or Chicago Manual of style format. Don’t give just weblinks, e.g., Author, A. A., Author, B. B., & Author, C. C. (Year). Title of article. Title of Periodical, volume number(issue number), pages. https://doi(dot)org/xx.xxx/yyyy]
[5] What are some of the drawbacks of diversity in the workplace? [Requires extra research on your part. Find at least three online resources. Please summarize what you find in your own words and clearly cite and reference your sources.] [10 points][Type at least 100 words, excluding references]
Insert your references here [feel free to use MLA, APA, or Chicago Manual of style format. Don’t give just weblinks, e.g., Author, A. A., Author, B. B., & Author, C. C. (Year). Title of article. Title of Periodical, volume number(issue number), pages. https://doi(dot)org/xx.xxx/yyyy]
Patagonia and profitability:
Make use of https://www(dot)bcorporation(dot)net/community/patagonia-inc
And http://www(dot)ibrc(dot)indiana(dot)edu/ibr/2011/spring/article2.html
[6] How does being socially responsible contribute to Patagonia’s triple bottom line? (specifically, how does this contribute to social, environmental, and financial outcomes for Patagonia?). [12 points][Type at least 100 words]

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Corporate Social Responsibility
4. More generally, what are the benefits of diversity in the workplace?
Diversity in the workplace improves the culture of the organization. According to Aysola (2018), diversity brings people from different cultures, backgrounds, and specialties tow work together in one organization. Organizations work hard to embrace other cultures due to the large number of people they serve. According to Hofhuis et al. (2016), these people come from different cultures, which would require individuals who understand their culture to serve them. To attain these, organizations choose to train their employees on foreign cultures, ask them to diversity their cultures, and recruit employees from the same cultures. The services rendered in such an environment are seamless and satisfying to the clients and communities. It mirrors the demographic features of the people served by such a firm (Boylan & Grant, 2004). The essence of culture also narrows to individuals having the ability to serve in more than one specialty area, allow rotations within the company, and facilitate replacements when an individual leaves.
References
Aysola, J., Harris, D., Huo, H., Wright, C. S., & Higginbotham, E. (2018). Measuring Organizational Cultural Competence to Promote Diversity in Academic Healthcare Organizations. Health equity, 2(1), 316–320. https://doi.org/10.1089/heq.2018.0007
Boylan, M., & Grant, R. E. (2004). Diversity and professional excellence. Journal of the National Medical Association, 96(10), 1354–1362.
Hofhuis, J., van der Rijt, P. G., & Vlug, M. (2016). Diversity climate enhances work outcomes through trust and openness in workgroup communication. SpringerPlus, 5(1), 714. https://doi.org/10.1186/s40064-016-2499-4
5. What are some of the drawbacks of diversity in the workplace?
The drawbacks of diversity stretch from the costs of maintenance to rates at which culture changes. The world has billions of cultures that one organization cannot comprehensively explore. To achieve various cultures, most firms find it challenging to keep all the culture demands, hence the drop in enthusiasm to maintain them (Guillaume et al., 2017). Most firms, therefore, strive to apply what is within their reach, thus not achieving the optimum diversity. In the process, they do not become fully diversified within their organization. Sometimes, it stretches to gender balance, where either male or females outnumber the o...
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