The CEO Should Adopt A Culture Of Positivity And Optimism

Living Leadership
1. Some of the responses would include that his statements would have had more appeal when presented in a calm and polite way.
The CEO should adopt a culture of positivity and optimism.
By reacting negatively and aggressively to the press would be risky to the organization. It would be risky since it would harm the company’s image to the world. Secondly, consumers would migrate to other service providers who have good mannered CEOs. Thirdly, due to customer migration, the company’s sales would drop significantly causing massive losses.
This would, in turn, cause the investors to flee the company.
2. Some of the risks that will be significant in taking this proposal will include:
confidential patients’ information will be left in the hands of many personnel hence the risk of them falling into the wrong hands.
The goal of this approach will improve the patient delivery model.
The advantage will be: since the number of registered nurses and nursing assistants is inadequate, increasing the number of personnel would mean an increase in the performance of the patient care delivery model.
The disadvantages will include: too many people handling sensitive information may lead to an information leak of confidential data.
This will also be a breach of confidentiality to the patients.
The risks meditation would be to give the personnel to be included in the new patient care delivery model different accounts and passwords so that any leak can easily trace to its source.
Another measure will be to ensure that there is a strict supervision of the workers.
Measures to determine the value of the new model will be to determine its efficiency and examine the impact of the added workers to the patient care delivery model.
3. The terms of the five principles of a high-reliability organization include:
a) Preoccupation with failure – failures should not be ignored because they can lead to a tragedy.
b) Reluctance to simplify interpretations – root causes of the problems are identified, and simple diagnosis is rejected.
c) Sensitivity to operations – problems should be easily identified by those involved with a particular work and hence should suggest any solutions to solve the problem.
d) Commitment to resilience – errors should be detected and corrected while at the same time come up with solutions that are innovative.
e) Deference to expertise – experts involved in the subject matter where the problem occur should be quick to give an assessment regarding the situation and give a response.
Commitment to resilience was followed as the company decided to replace existing kits with less costly ones and which were of higher quality in data management.
Sensitivity to operations was also followed by accuracy, and an equipment failure was identified by those in the inpatient and surgical areas.
Any changes to improve operations would be to ensure that any problems are solved quickly and the patients who had received the wrong insulin management be called back and be put in a curative treatment.
Toxic organizations
1. Verbal abuse occurs in the following three situations:
The first instance is character...