Jeri Caldwell at MOEX, INC

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Jeri Caldwell at MOEX, INC
Jeri Caldwell at MOEX is one of the interesting case studies that try to explore the challenges faced by employees with particular special needs within business organizations. It not only shows how people of color are faced with challenges in their employments but also reveals other challenges, which ordinary people can undergo in their organizations. This case introduces us to an ambitious employee at MOEX Corporation, Jeri Caldwell. Although she has all the capabilities to rise through ranks in leadership, this has never happened. She is employed in a reputable organization where everyone expects that promotions should be based on merit and not prejudice.
As seen in the case, MOEX is reputable electronic company that was founded in 1966 and is one of the best and most reputable in the electronics industry. It is trying to compete favorably with other companies in the market. The company’s annual sales were over $1.3 billion in 1998. The company has been founded and dominated by while males in their late 30s especially those born in the US. The management tried to address racial imbalance by recruiting workers from historically black universities and colleges. At this situation, Jeff Fairbanks is a vice president of the organization’s strategic human resources department. She receives a call from Caldwell, who is being considered for promotion. This being the third time for her to be promoted she feels completely frustrated that she has not yet been promoted. She even yells at her manager out of these disappointments and frustration. She is frustrated that although all her colleagues have given positive feedbacks about her, she has yet to get that much need promotion. In addition, she has all the qualities to be promoted. The company seems to prejudice its employees from their color.
The company has experienced massive problems that include lip service commitment to diversit...