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Pages:
2 pages/≈550 words
Sources:
2 Sources
Style:
APA
Subject:
Management
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 8.64
Topic:

Development of Coaching and Counseling Skills

Case Study Instructions:

Case Study: A Real-Life Organization Development/Human Capital Development Consultant Contract
You have been named a consultant finalist in the creation of a Global Leadership Development program for a major pharmaceutical company. The intent of the program is to build the pipeline of future leadership talent in anticipation of business growth through acquisition. This is a highly confidential program.
The focus of the program is on the development of coaching and counseling skills for the entire global leadership team; a target audience of 800 key managers. There will be 20 identical sessions of the program and each session of the program will have 40 participants. The strategy is to develop the coaching and counseling skills of managers and they in-turn will develop direct reports who have the greatest potential for increased responsibility.
Your task:
Develop a 2 ½ days long outline of the program to senior management who will determine whether you will receive the contract; valued at $950,000 US dollars.
Your program outline should incorporate the following components:
expectancy theory
elements of goal setting
reinforcement theory
adult leaning theory
modeling
analytic (tools and assessments)
interactive (opportunity to practice new skills and apply tools)
recommendations to ensure transfer of training to work place
program evaluation
modeling
Each program participant should leave the program with a personal action and development plan.
Other considerations:
Video clips can add immensely to the impact of any program. View the Gettysburg video clip (https://www(dot)youtube(dot)com/watch?v=QVYGxSnLxJQ&t=1s). Where would you use Gettysburg in the training program design?
When would you insert lectures, group exercises, case studies or simulations in the design?
You also have the option of outside speaker(s) to drive home a learning point.
Finally, what are your recommendations to ensure the transfer of training back to the job? (i.e., more coaching and counseling practices) and overall program evaluation. Senior management is keen on knowing what other metrics might be used besides ensuring that greater numbers of leaders are readied for future opportunities.
For your outline, use the Global Leadership Program Outline template or create your own template.

Case Study Sample Content Preview:

Global Leadership Program Outline
Name
Institution
Course
Instructor
Date
Global Leadership Program Outline
Duration: 2 ½ Days
Day and Time

Training Activities

Day 1: AM

* Introduce the program, its core objectives, and the expected outcomes.
* Training and informing on key components:
1 Expectancy Theory: Comprehending the connection between efforts, performance, and results, and the theory's relevance to coaching and counselling.
2 Elements of goal setting: How to set effective goals, including the SMART goal-setting technique that helps encourage desired performance acquisition.
3 Reinforcement Theory: Differentiating negative and positive reinforcement means motivating workers and clarification on how to use the latter.

Day 1: PM

* Training resumption on key components:
4 Adult Learning Theory: Covering pedagogy, andragogy, and learning styles, and acknowledging how adults learn and execute the acquired skills.
5 Modelling: Informing about modelling efficient counselling and coaching behaviour and the effect of behaviour change.

Day 2: AM

* Resumption on key components:
6 Analytical tools and assessments: Learning how to use tools and assessments to identify strengths, weaknesses, and talent development needs. This will include practical sessions with the chance for the managers to interact with the available significant tools.
* Using the Gettysburg video clip to inform, analyze, demonstrate, and understand critical leadership principles.

Day 2: PM

* Forming an interactive coaching and counselling practice scenario so managers can practice and apply new skills to understand learned concepts increasingly.
* Listen actively to an outside guest speaker with real-life coaching/counselling experience and pick up relevant insights utilizable in future leadership roles. Include a Q & A session with the speaker to understand all concepts better.
* Watch and analyze additional video materials to identify crucial leadership qualities and value...
Updated on
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