Company Review: Toyota and DuPont

Company Review
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Company Review
A Company I Love
Toyota is a leading automotive corporation that prioritizes sustainable business models to exceed the expectations of its customers. I love the company as it emphasizes consumer safety.
A Company I Hate
I am not too fond of DuPont, a multinational corporation that is infamous for manufacturing toxic products. The company had developed a range of products, with Teflon among the leading items sold, before phasing out harmful perfluorooctanoic acid compounds.
Do the Companies Provide Legitimately Valuable Services?
DuPont does not provide legitimately valuable services. The company has developed a negative reputation for failing to prioritize the safety of its employees and consumers. The firm utilizes unethical practices to maximize profits and minimize costs, as indicated by poor waste management practices whereby the company released harmful compounds to rivers, polluting groundwater and drinking water systems. Considering the health risks its products impose on the population, it does not facilitate value-driven services.
Toyota provides legitimately valuable automotive solutions. The firm upholds elaborate quality control procedures by leveraging expertise in vehicle manufacturing to develop products with functional and aesthetic appeals. In addition, the company's leadership applies transparency and integrity as resources for building a loyal consumer base.
Turning Point Fueling Sentiments towards the Companies
The turning point that fueled my love for Toyota was its crisis management practices during a global recall event. The company successfully executed a $2.3 million recall in response to faulty acceleration features that exposed customers to accidents (Greto et al., 2010). In addition, the company's leaders volunteered to participate in legal proceedings involving investigations on operations leading to safety concerns. I appreciated that the company assumed ownership of the manufacturing errors, and the executive team collectively highlighted their commitment to applying sustainable inter...