BHS 414 Module 3 Case: Quality and culture

Your Task For this assignment, please visit the Provider's Guide to Quality and Culture web site to complete the Quality and Culture Quiz. After doing so, note the score that you received as well as the questions that you answered correctly/incorrectly, and address the following questions in a two-page paper: 1. Was the score that you received on this quiz higher than, lower than, or exactly what you expected? If your score was higher or lower than what you expected, to what do you attribute this discrepancy? 2. Which items did you answer correctly? Which items did you answer incorrectly? To what do you attribute your incorrect responses? 3. How will you enhance your cultural competence in any areas in which you were deficient? How will you maintain your cultural competence in areas in which you were proficient? Quiz You got 6 out of 23 answers right. Select Review to return to the question and view an explanation of the answer. Click on Read more to learn more about the topic of the question. 1. Cross-cultural misunderstandings between providers and patients can lead to mistrust and frustration, but are unlikely to have an impact on objectively measured clinical outcomes. ________________________________________ You chose: True Review Correct answer: False Read more 10. If a family member speaks English as well as the patient's native language, and is willing to act as interpreter, this is the best possible solution to the problem of interpreting. ________________________________________ You chose: True Review Correct answer: False Read more 11. Which of the following statements is TRUE? ________________________________________ You chose: c Review Correct answer: c Read more 12. Which of the following statements is NOT TRUE? ________________________________________ You chose: d Review Correct answer: c Read more 13. Which of the following statements in NOT true? ________________________________________ You chose: a Review Correct answer: b Read more 14. Because Hispanics have a lower incidence of certain cancers than the majority of the US population, their mortality rate from these diseases is correspondingly lower. ________________________________________ You chose: True Review Correct answer: False Read more 15. Minority and immigrant patients in the US who go to traditional healers and use traditional medicines generally avoid conventional Western treatments. ________________________________________ You chose: True Review Correct answer: False Read more 16. Providers whose patients are mostly European-American, U.S.-born, and middle-class still need to know about health practices from different world cultures. ________________________________________ You chose: True Review Correct answer: True Read more 17. Which of the following is good advice for a provider attempting to use and interpret non-verbal communication? ________________________________________ You chose: c Review Correct answer: a Read more 18. Some symbols—a positive nod of the head, a pointing finger, a “thumbs-up” sign—are universal and can help bridge the language gap. ________________________________________ You chose: True Review Correct answer: False Read more 19. Out of respect for a patient's privacy, the provider should always begin a relationship by seeing an adult patient alone and drawing the family in as needed. ________________________________________ You chose: False Review Correct answer: False Read more 2. When the patient and provider come from different cultural backgrounds, the medical history obtained may not be accurate. ________________________________________ You chose: False Review Correct answer: True Read more 20. In some cultures, it may be appropriate for female relatives to ask the husband of a pregnant woman to sign consent forms or to explain to him the suggested treatment options if the patient agrees and this is legally permissible. ________________________________________ You chose: True Review Correct answer: True Read more 21. Which of the following is NOT true of an organization that values cultural competence: ________________________________________ You chose: c Review Correct answer: d Read more 22. A female Muslim patient may avoid eye contact and/or physical contact because: ________________________________________ You chose: b Review Correct answer: c Read more 23. Which of the following statements is NOT TRUE: ________________________________________ You chose: b Review Correct answer: c Read more 3. When a provider expects that a patient will understand a condition and follow a regimen, the patient is more likely to do so than if the provider has doubts about the patient. ________________________________________ You chose: True Review Correct answer: True Read more 4. A really conscientious health provider can eliminate his or her own prejudices or negative assumptions about certain types of patients. ________________________________________ You chose: True Review Correct answer: False Read more 5. When taking a medical history from a patient with a limited ability to speak English, which of the following is LEAST useful? ________________________________________ You chose: c Review Correct answer: a Read more 6. During a medical interview with a patient from a different cultural background, which is the LEAST useful technique: ________________________________________ You chose: c Review Correct answer: b Read more 7. When a patient is not adhering to a prescribed treatment after several visits, which of the following approaches is NOT likely to lead to adherence? ________________________________________ You chose: b Review Correct answer: b Read more 8. When a patient who has not adhered to a treatment regimen states that s/he cannot afford the medications prescribed, it is appropriate to assume that financial factors are indeed the real reasons and not explore the situation further ________________________________________ You chose: True Review Correct answer: False Read more 9. Which of the following are the correct ways to communicate with a patient through an interpreter? ________________________________________ You chose: c Review Correct answer: d Read more