The Organizational Control Process: Bureaucratic Control

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The Organizational Control Process: Bureaucratic Control
Bureaucratic control system relies on organizational and hierarchical authority to run an organization into achieving common goals and interests while strictly adhering to policies, procedures, and regulations established by the organization. There are three approaches to a bureaucratic control system (Bateman et al. 331). They include:
*  feedforward control
The approach is used before operations in an organization begin. The organization designs policies, procedures, and regulations that define the appropriate execution plan of activities before commencing operations.
* concurrent control 
The approach is employed while execution of activities and plans in the organization are in progress. The process includes activities such as “directing, monitoring and fine-tuning” to ensure performance is enhanced.
* feedforward control
This approach involves applying corrections on deviations from expected performances. The results from the previous performance form the basis of the feedback control approach.
Characteristics of Bureaucratic Control
Standard features of the bureaucratic control system include the following (Walton 569);
* Fixed Division of Labor
Bureaucratic control system clearly defines the roles and duties of every employee in an organization. Task specialization determines various activities assigned to every employee and their expected deliverables and target performance (Walton 572).
* Hierarchy and authority in Job Positions
Bureaucratic control system employs a decentralized decision-making process that clearly defines authority and responsibilities at all hierarchical and subunit levels. The interdependent of responsibilities enhance self-governance and flexibility of employees while observing the already established chain of command (Racko 14).
* Expert Staff Training
Bureaucratic control emphasizes on increasing staff technical expertise and broadening knowledge asymmetries to improve st...