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1 page/≈275 words
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Business & Marketing
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English (U.S.)
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Topic:

Service Process and Its Flow

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1. Select a service process and describe the flow using No than 10 process steps.
2. Discuss where bottlenecks are likely to occur and suggest improvements to the process flow.
3. If you can obtain data, estimate the throughput for the process.

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Looking Critically at Process Flow
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According to Visual Paradigm (2023), a flow chart or process map is a diagram of the steps of a process and their sequence, typically utilized in quality improvement endeavors. For instance, the restaurant order-taking system entails a combination of processes tailored to ensure customers receive a premium dining experience. The process map steps are as described. The first step entails the customer entering the restaurant. The second step involves the customer being welcomed and seated. Third, the waiter takes note of the customer’s food preferences and choices. Fourth, the waiter brings the food to the customer’s table. The fifth step entails the waiter bringing the bill after the customer has finished their meal. Next, the customer reviews the bill and makes payment. Finally, 

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