NCO's Take on Multiply Roles to Ensure Success in Panama

EXECUTIVE SUMMARY
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(U) NCOS TAKES ON MULTIPLE ROLES TO ENSURE SUCCESS IN PANAMA CASE STUDY" THROUGH THE NCO C3 LENS OF PROGRAM MANAGEMENT. (U)
Effective communication is a cornerstone of successful mission accomplishment in the US Army. Communicating clearly and effectively is essential to ensuring that all unit members are on the same page and working towards the same goals. This is particularly true for non-commissioned officers (NCOs), who ensure that effective communication channels are established and maintained throughout their unit. NCOs play a critical role in establishing and maintaining communication within their unit. They are responsible for providing clear and concise guidance to subordinates, actively listening to feedback, and being proficient in verbal and written communication. With effective communication, units can become cohesive, and mission success can be at risk. One example, in this case, demonstrates the importance of learning how to effectively disseminate information within the unit, as seen in the US Army Security Assistance Training Management Organization's deployment of Technical Assistance Field Teams (TAFTs) to various countries, including Panama. This aligns with the program management competency of "leading information dissemination within the unit." Specifically, the NCOs on these teams are chosen based on their experience, maturity, and language abilities. They have clearly defined roles in training local security forces but often take on other duties outside their regular role to help the US achieve its goals.
One such NCO is Sergeant First Class Leobardo Nuno, Panama's maintenance NCO. In addition to his regular duties, Nuno takes on several roles, including assisting and cross-training with other TAFT members, maintaining and testing the Panamanians' cache of night vision goggles, and helping with human-rights vetting. The TAFT in Panama took over the vetting process over a year ago, and Nuno and Sergeant First Class Rafael Faria Rodriguez conducted most of the work (Jones, 2016). The TAFTs' senior logistics advisor, Sergeant First Class Freddy Matostoro, is responsible for developing the training budget and ensuring all US Southern Command and US Embassy requirements are met. This action is deemed effective since another critical competency (Readiness) is the ability to "promote and establish relationships with supporting organizations that assist in organizational readiness." In o...