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Pages:
12 pages/≈3300 words
Sources:
28 Sources
Style:
Harvard
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 51.84
Topic:

Information Technology In Dell Company

Essay Instructions:

MANUAL INSTURCTIONS
You are the IT Supervisor for Dell and you have been asked to create a user manual that will show the role of IT systems in support of organisational objectives. This manual will be distributed to all the departments within the organisation, so you must ensure you define and explain all IT terms.
The IT Director would like you to complete this manual with two of your colleagues and the manual must consist of the following:
o Give an explanation of the role of IT in knowledge management, data management and customer service management. Ensure that you define and explain each of these terms
o Using the main departments of your organisation, analyse the use of IT within each of these departments and how it helps to make the departments more or less efficient. Ensure that you give examples from your organisation.
o Explain how IT systems contribute to the achievement of your organisation's objectives. Give examples where appropriate.
You are the IT Manager of a large organisation DELL and have been asked to write a report detailing the importance of IT systems within your organisation. This report will be distributed to the Board of Directors at the next general meeting and a decision on the following year's IT budget will be made on the basis of this report.
Your report will need to contain the following:
o An introduction to your chosen organisation.
o Describe and explain in detail the different ways IT systems store and process data for:
o Knowledge management.
o Customer relationship management.
o Data management.
o Communication management.
o Evaluate how IT systems can be used to support value-added change for improving business operations, performance and sustainability within your chosen organisation.
o Recommend practical IT solutions for common business problems found within your organisation. You will need to make reference to other organisations and give examples of best practice

Essay Sample Content Preview:
INFORMATION TECHNOLOGY Student’s Name Tutor Course Institutional City Date Information Technology Information Technology in Dell Company Dell Company is a multinational computer technology which is based in the United States. The company develops, repairs, sells and also Support computer services and products. Dell Company sells servers, software, servers, network switches and electronics which were built by different manufacturers (Matthews & Shoebridge 2014). Information technology has provided essential infrastructure and has enabled digital businesses within the Dell Company. Information technology involves the use of computers, storage, and networking and many different physical devices, processes and infrastructure in creation, processing, storing, securing and exchanging any form of data electronically. In Dell Company Information Technology plays different roles in knowledge, data, and customer services management. In Information Technology, Knowledge Management entails the process of creating, sharing, use and management of knowledge and information in a firm. The approach involves achieving the organizational objectives through use of knowledge. Knowledge Management includes all the courses which are taught in different fields including administration, business, management, information systems, and information sciences. Information technology helps in amalgating knowledge in different groups which is a major challenge which is faced by Knowledge management. Information Technology thus is used widely by the company for differentiation and organizational activities in the market place who are interested in taking part in the emerging global knowledge economy. To utilize Information Technology effectively in a company mainly depends on their capacity of reasoning, reflecting, and understanding which helps in the creation of which is made effective by the use of IT since the building of knowledge depends on Information Technology (Arenas & Schwartzbach 2009). Different classes of IT are used for KM purposes such as CAD systems which deals with the creation of knowledge, word processors which are concerned with office automation systems, intranet which facilitate sharing of knowledge, and knowledge codification and capture systems which uses Artificial Intelligence Technology. Also Dell Company an essential part for knowledge Management is IT system which help in collecting, organizing, and disseminating data with the aim of exchanging and innovation. Data management involves the practices of developing, executing and supervising of plans, programs, and policies which control, protect and enhances the value of information and data assets. With Information technology the world and application of data in Dell Company is changing constantly. This has led to the reaction of a new growth dimension. Information Technology has enabled recording data accurately, updating and also tracking information efficiently. Through the use of Information Technology Dell company is able to address different challenges which they face. Through the collection of updated and minute data, Dell Company has been able to achieve their set goal in a systematic way and also has empowered their business in an effective manner. Information Te...
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