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Week 1 Creating value with IT Technology Essay Paper (Essay Sample)

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Week 1

 

Instructions

Part II: Conduct research using the CSU Online Library to locate peer-reviewed studies associated with information technology (IT) strategy, creating value with IT, or IT value proposition. Provide a brief description of one study that you located and describe whether or not you agree with the findings of that study. As you respond to your classmates, discuss how you could implement one or more of the findings that were identified in order to increase your current organization's success.

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Creating value with IT
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Creating value with IT
In codified and digitized transactions, information technology (IT) serves to solve traditional barriers inherent in “in situ” service models, which are often labor-intensive. The spatiotemporal separation of production and consumption of IT products and services eliminates human interactions in service transactions. This, however, limits the co-creation of value following service fulfillment. With the integration of IT, this value co-creation shifts to leverage and commensurate with the intricacy of service-dominant logic (S-D-logic). In their study, Saunila, Ukko, and Rantala (2019) explore various human factors critical in value co-creation with IT. The authors argue that while service creation and consumption may involve digital elements, not every interaction or elements require digitization or codification (Saunila et al., 2019). At this limitation, the authors justify the importance of human factors in creating value by enabling different capabilities in digital services. Using small b

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