Technical Communication: Email and Text Problems and Writing a Process Description

Technical Communication
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Technical Communication
Part A: Email/Text Problems
John Lannon and Laura Gurak (2014) discuss crucial things that should be considered when using and writing an email. These essential elements of an email or text include audience and purpose, formatting, tone, style, and interpersonal issues. Sending and receiving emails is a common phenomenon today since electronic communication has become ubiquitous. In reality, a person has experienced various problems when writing or receiving poorly written emails or text messages. The first is a poorly-formatted email subject. Some individuals fail to format the subject of an email well, which creates confusion, particularly when one does not have to go through the entire email.
Second, using ambiguous language is another issue in poorly written emails. Ambiguity adversely affects effective communication and facilitates misunderstanding since recipients might interpret the message in distinctive ways. Third, receiving or sending emails that are long is another common issue (Vozza, 2017). Long texts or emails are problematic since people are not interested in reading the entire message. Emails should be precise and concise. Fourth, using jargon is an issue that affects the effectiveness of emails. The language used when writing emails should be straightforward and should not create room for confusion. Recipients should understand the conveyed message correctly. The last type of problem encountered in poorly written emails is improper formatting. An email composer should use short paragraphs, legible font size, color, and bolded or underlined primary points. The way an email or text is formatted significantly influences whether the recipient will read it or not.
Part B: Writing a Process Description
How to Create a New Word Document, Save, and Print It.
Open the word document on a computer by double-clicking the icon of Microsoft Word on the desktop or searching Word 2013.
Once the word document opens, start writing the topic of what an individual wants to write about on the top. Below is an example:


If the topic requires research, a person should ensure to gather credible sources and put in-text citations to avoid plagiarism. Specifically, the process of writing also involves referencing, formatting the document, and proofreading to be sure that no grammatical errors exist in the final copy.
After completing the writing, the document should be saved in the appropriate folder (Microsoft, 2022). Notably, one can as well save the document before finishing writing to ensure that no content is lost if the computer crashes temporarily.
To save a word document, click the file tab at the top left side, and here is what a person should see:


Select “Save As” and choose the appropriate folder to save the word document. Notably, one can save the document on the cloud, such as OneDrive, or on the computer’s local disk. A person should give the document an appropriate title that aligns with its contents, as shown below:


After saving the word document, one should click the file tab to print it. Notably, the ...