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2 pages/β‰ˆ550 words
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6 Sources
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APA
Subject:
Technology
Type:
Essay
Language:
English (U.S.)
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Topic:

Systems Analysis and Design

Essay Instructions:

Information Gathering and Eliciting System Requirements
Assignment Overview
The Case for this Module discusses the interview process and modeling tools and techniques for users and developers to understand current and new systems requirements. The primary purpose of the systems analysis is to gather and document systems requirements. To gather information, the business analyst conducts interviews, administers questionnaires, and may conduct Joint Application Development (JAD) sessions. Compared to traditional interviews, JAD sessions are the most expensive, and the meetings can easily become out of control if too many participants attend. Large projects may require separate JAD sessions because the purpose is to obtain system requirements by specific processing departments. Small sessions are highly productive and deliver accurate requirements since participants are working towards a common goal.
A couple of PPT presentations are commended to your attention. These convey a general summary of data gathering for a successful systems analysis and design.
PMPDQ. (2009, May 19). IT systems analyst: Plan the interview. [Video file]. Retrieve from http://www(dot)youtube(dot)com/watch?v=TMZWW3rkhtw
Kendall, K.E., & Kendall, J. E. (2011. Chapter 4 information gathering: Interactive methods. Systems Analysis and Design 8th ed. [PPT presentation]. Retrieved from Chapter 4 Information Gathering: Interactive Methods
Or you can retrieve Kendall & Kendall PPT as a Word document at http://sooadm(dot)files(dot)wordpress(dot)com/2010/08/sooadm-chapter-4-information-gathering-interactive-methods.pdf
Kuchmistaya, S. (2001). Incorporation of joint application design (JAD) in systems requirements determination. Retrieved from http://www(dot)umsl(dot)edu/~sauterv/analysis/488_f01_papers/kuchmistaya.htm
The following PPT is very useful for designing interview questionnaires and conducting document analysis.
Dennis, A., Wixom, B. H., & Tegarden, D. (2008). Requirements determination. Systems Analysis and Design with UML 2.0. [PPT presentation]. Retrieved from http://www(dot)computing(dot)surrey(dot)ac(dot)uk/personal/st/J.Clark/teaching/sad/lectures/lec3.pdf
Case Assignment
Read the assigned materials and other outside reading you might find on your own. Then write a short paper (2-4 pages) answering the following questions.
Describe at least five major steps in the interview process. How are participants selected for interviews and joint application development (JAD) sessions? Explain the differences between unstructured interviews and structured interviews. When would you use each approach?
Optional Material
Kendall, K. E., & Kendall, J. E. (2008). Chapter 6 using questionnaires. Systems Analysis and Design 5th ed. [PPT presentation]. Retrieved from www(dot)mgt(dot)ncu(dot)edu(dot)tw/~ylchen/sasd-slide/chap06.ppt
Assignment Expectations
Your paper should be short (2-4 pages, not including cover sheet and references) and to the point. It is to be structured in the following manner.
You are expected to:
Begin this paper by stating your position on these questions clearly and concisely
Cite appropriate sources and answer questions directly. Be sure to make the most effective case you can. Then present the best evidence you can, again citing appropriate sources.
By the end of your paper, you should be able to describe the interview process, techniques, and question types.
You will be particularly assessed on:
Your ability to see what the module is all about and to structure your paper accordingly.
Your informed commentary and analysis -- simply repeating what your sources say does not constitute an adequate paper.
Your ability to apply the professional language and terminology of systems design and analysis correctly and in context; you are expected to be familiar with this language and use it appropriately.
Your effective and appropriate use of in-text citations to the assigned readings and other source material to support your arguments. Refer to the TUI Course Guidelines and or the Purdue University APA formatting and style guide for the proper formats.

Essay Sample Content Preview:

ITM426 Systems Analysis and Design I Module 2
Student’s Name
Institutional Affiliation
There are five major steps involved in the interviewing process. These steps include
Selecting interviewees: During this step, individuals who are considered to be vital to the JAD process are selected. Although some of the interviewees may not end up in the final Joint Application Design panel, this step serves as a source of as much information as possible. During this step, the various people selected mostly include members of the organization and users of the company’s applications (Dennis et al., 2008). These participants help the designers to determine important system requirements that will best serve the people who interact with the new process.
Designing interview questions: At this second step, questions are designed based on the type of information that is needed in order to address the problem in question. In order to get different perspectives, question design is important. These questions are designed according to the interviewees selected in the first step. The question types include close-ended, open ended and probing questions. Structured and unstructured interview questions are also included in this step.
Preparing for the interview: As much as this is a step in itself, it involves other steps that help to facilitate its success. An interview plan based on the list of questions and anticipated responses has to be prepared. Since interviews are unpredictable, there should be a plan for prioritized questions in case the interviewers run out of time. In order to avoid any unprecedented inconveniences, interviewees should be informed of the schedule to be followed, areas of discussion and reasons for the interview (Kendall & Kendall, 2011).
Conducting the interview: All information is collected and recorded during this step. In order to encourage a comfortable environment for interviewees, interviewers should appear professional and avoid biasness. Facts, opinions and generally neutral inferences should be separated and interviewees should be given ample time to answer questions, but still be urged to observe the time-frame given. Interviewers should show appreciation to the interviewees at the end of the interview (Kendall & Kendall, 2008).
Post-interview follow-up: This is the step where all interview notes are studied and reports are generated based on the results achieved. Areas that may have been disregarded or erroneously omitted during the interviews are also noted during this step.
The selection of interview participants and Joint Development Design sessions is based on the teamwork perspective of two heads being better than one. Users, system analysts, major st...
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