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SLP4 Managing Organizational Change.Changes Occurred in General Motors

Essay Instructions:

For the Module 4 SLP assignment think about a major organizational change that occurred in your workplace. Think carefully about the steps taken by management during the change process, and the organizational change processes and concepts that you read about in the background materials. Then write a 3- to 4-page paper addressing the following issues. Make sure to cite at least two of the required background readings on organizational change in your paper
1. Describe the change that occurred in your workplace, and list the major steps or stages involved in this change.
2. What stages were successful during this process, and which ones were problematic or handled poorly?
3. Do a side-by-side comparison between the steps you listed in your answer to Question 1 and the steps used in Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research. What were the key similarities and differences between these models and the ones used in your organization?
4. Based on your answers to Questions 2 and 3, do you think the change process would have gone better if management used Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research?
** DO NOT INCLUDE THE QUESTIONS IN THE ESSAY**
Required Reading
http://cei(dot)ust(dot)hk/files/public/ar_intro_stages_of_an_action_research_project.pdf
Hartzell, S. (2014, April 27). Lewin, stage model of change unfreezing changing refreezing animatedpart5 [Video file]. Retrieved from http://www(dot)youtube(dot)com/watch?v=kerDFvln7hU
(If this link is down then use: http://rachel(dot)golearn(dot)us/modules/en-oya/business-101/webpages/Chapter6/5-lewins-3-stage-model-of-change-unfreezing-changing-refreezing.html)
Hartzell, S. (2014, December 15). Explaining Kotter’s 8 step change model [Video file]. Retrieved from https://www(dot)youtube(dot)com/watch?v=YJ3EGdZ3_pU
(If this link is down then use: http://rachel(dot)golearn(dot)us/modules/en-oya/business-101/webpages/Chapter6/7-kotters-8-step-change-model-of-management.html)
Kotter, J. P. (2007). Leading change: Why transformation efforts fail. Harvard Business Review, 85(1), 96-103. [Business Source Complete]
Mind Tools Editorial Team. (2014). Lewin’s change management model. Mind tools. https://www(dot)mindtools(dot)com/pages/article/newPPM_94.htm
Anson, J. H. (2011). Leaders are the critical element in the network: Applying the Kotter Change model in shaping future information systems. Army Communicator, 36(4), 20-27. [Academic Source Complete]
Haneberg, L. (2005). Chapter 3: The action research approach to change. In Organization development basics (pp. 21-43). Alexandria, VA: American Society for Training & Development. [EBSCO eBook Collection]
Schein, E. H. (2010). Part 4, Chapter 17: A conceptual model for managed cultural change. In Jossey-Bass business and management: Organizational culture and leadership (4th Edition). Hoboken, NJ, USA: Jossey-Bass. [EBSCO eBook Collection]

Essay Sample Content Preview:

Managing Organizational Change
[Name of the Writer]
[Name of the Institution]
[Subject]
[Date]
Managing Organizational Change
Introduction
Currently organizations are operating in a volatile environment, due to which change has become inevitable. In order succeed, it has become imperative for businesses to adapt to the changes in the environment and remain competitive. Global competition and technological advancements have made it essential for firms to grow and evolve to survive. Brisson-Banks (2010) analyzed various change models that have been developed over time and that can assist in managing change in organizations. The report has discussed the change management process, specifically in the context of General Motors. Moreover, the report has also discussed the ways in which change affects the organizations, while comparing three approaches to change that are used within the organizations.
Discussion
Changes Occurred in General Motors
There were several changes initiated in General Motors in order to survive in the turbulent business environment. The company decided to cut the costs of some of the brands with the intent to sustain the profitability. In the similar vein, the company deducted the pay of the employees. In the addition, the company also changed its organizational culture. Along these lines, the General Motors eliminated its automotive product board and formed a board decision making team comprising of eight employees. This particular change aimed to speed up the daily decision making procedures in the organization. Another purpose for changing the culture was to enhance the efficiency of the employees as well as make them accountable.
Issues with the Changes
There were several issues confronted by the organization during the change management process. For instance, the plan to transform the culture was grounded on the top-down approach that overlooked the engagement of the employees in contrast to other organization. There were also several issues allied with the cost cutting strategy of the company despite it being an important element of the change management. The trade union in the company objected this strategy of lowering the pay of the employees.
Comparison of the Models
Thus, considering the importance of change management for organizations, various models have been developed for assisting them. For each model it is important to analyze the need for change which is identified by Lewin as “unfreezing” or referred by Beckhard as “analyzing present condition”. Similarly, the second step in the change management model of Thurley is “analytical” where change itself should be analyzed and every stakeholder should be involved; this is similar to the step of “work together” in Kotter’s model. However, it is still important to understand that chang...
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