Human Service Provider: Hart City Women's Shelter Program

Discussion Post
• Briefly describe the program and process you identified.
• How would you know if the process is efficient? What information would you need to make that determination?
• Based on your responses to the previous questions, how would you determine the difference between efficiency and quality when evaluating processes?
Resources
Browning, B. (2015, November 30). Evaluation measures 101: Outcomes vs. outputs.
• Links to an external site. https://www(dot)ecivis(dot)com/blog/evaluation-measures-outcomes-outputs# Links to an external site.
• Glesmann, C. (2016, February 22). Comparing process and outcome evaluations.
• Links to an external site. Evident Change. https://www(dot)evidentchange(dot)org/newsroom/nccd-blog/comparing-process-and-outcome-evaluationsLinks to an external site.
• Thompson, N.J. & Kegler, M.C. (2015). Program evaluation. In L.F. Salazar, R.A. Crosby & R.J. DiClemente (Eds). (2015). Research methods in health promotion
Links to an external site. (pp. 337-366). John Wiley & Sons.
Kettner, P. M., Moroney, R. M., & Martin, L. L. (2017). Designing effective programs (Table 8.7: Dimensions of quality) Download Designing effective programs (Table 8.7: Dimensions of quality). In Designing and managing programs: An effectiveness-based approach (5th ed., p. 147). SAGE.
Copyright 2015 by SAGE Publications, Inc. Reprinted by permission of SAGE Publications, Inc via the Copyright Clearance Center. Licensed in 2021.