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2 pages/≈550 words
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Management
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English (U.S.)
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Service Project Planning Management Essay Research

Essay Instructions:

Please use same writer as for 95722 &95723.
Larson, E. W., & Gray, C. F. (2017). Project management: The managerial process (7th ed.). New York, NY:
McGraw-Hill. ISBN13: 9781259666094
Peruse the textbook and become familiar with the information that supports the documents you will deliver in your Portfolio Project, due in Module 8. For your approved service project defined in Module 1, now complete the following:
Provide a two- to four-page paper for your instructor’s approval that contains the following elements:
-any update to the service project description since the Module 1 approval;
-any updates to the information on the organization where your service project will be implemented, and how you will have access to project specifics; and
-any updates to the challenges you must overcome to deliver the Portfolio Project (see the Module 8 folder) on time and how you will mitigate those challenges.
Project Planning Section:
-Identify the stakeholders and the project team.
-Identify the work breakdown structure (WBS)—use a minimum of four levels. (Code using an appropriate numbering format. Refer to Chapter 4 in Project Management: The Managerial Process for more information.)
-Include a project schedule—include task name, start date, stop date, and duration.
-Create a network diagram—include, at minimum, the duration and critical path.
Requirements:
Your well-written paper should meet the following requirements.
Your paper should be 2-4 pages in length, not including cover page, references page, and appendices if applicable.
While your specific plans, WBS, and network diagram may be included in your text portion, your clarification of calculations and other supporting documents should appear in appendices. The appendices should be included at the end of your paper after the references page(s).
Format your paper according to the CSU-Global Guide to Writing & APA (Links to an external site.).
Cite a minimum of two sources--one of which should be a current academic, peer-reviewed scholarly source--to support your responses, demonstrate thoughtful consideration of the ideas and concepts that are presented in the course, and provide new thoughts and insights relating directly to this topic.
Note: Current research in this class means the most recent five-year period. Although research older than five years may be used, it will not count toward the assignment requirement. Additionally, in the lecture material for Module 1, you were reminded of what constitutes academic, peer-reviewed scholarly sources, and how to find them in the CSU-Global Library.

Essay Sample Content Preview:

Service Project Planning
Author’s Name
Institutional Affiliation
Service Project Planning
1. Service Project Description
The service project of the development of a new mobile application is recommended for McDonald’s restaurants in Thailand. Technological advancements and algorithms are integrated into the mobile application. The new features help to collect the customer’s data in a more effective manner and important insights identified from data are used to develop new policies to ensure that personalized experience is provided to customers through the mobile application. There are no changes in a recommended service project and higher management of McDonald’s is interested to introduce a mobile application for improvement of food delivery service. The algorithm helps to conduct the data analytics process in a more effective manner (Majed, 2017). McDonald’s new mobile application helps to achieve competitive advantage in the highly competitive food and beverages industry of Thailand.
2. Project Implementation and Access to Project Specifics
The service project is implemented in Thailand. As a consultant, presence is ensured at McDonald’s head office in Bangkok city, Thailand. The complete project is developed at the head office and consultant is responsible to develop and convey the complete project details to relevant stakeholders. The in-house resources available at head office are used for the development of the mobile application. As a consultant, it is recommended that McDonald’s IT department in Thailand should carry out all the activities associated with the technical development of the mobile application.
3. Challenges Associated with Project
The below-mentioned challenges can be generated in the development and implementation phases of the mobile application.
1) Lack of technical expertise in employees can result in ineffective development of algorithms for mobile application (Xie et al., 2018).
2) Introduction of a new mobile application can create a negative impact on the current customer’s base because additional cost is required to educate the customers about the new features.
3) Resistance can arise among the existing employees because more preference is given to employees with technological advancements knowledge.
4. Strategies to Overcome Challenges
The below-mentioned strategies are used to overcome challenges.
1) An external data analytics (Information Technology) consultant is required to provide support in the development of algorithms for mobile application.
2) A short video needs to be developed for an explanation of features of the new mobile application. Customers can view the video to understand the process to place food delivery orders as per the expectations.
3) Project consultant needs to adopt a transformational leadership style to involve every employee at the head office in the development of a collect vision for new application development (Galli, 2016). Every employee should be encouraged to provide suggestions that can help to improve the development and implementation phases of the mobile application. This approach helps to decrease resistance among employees.
5. Project Planning Section
The sect...
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