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Pages:
15 pages/≈4125 words
Sources:
5 Sources
Style:
APA
Subject:
Management
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 72.9
Topic:

Crisis Action Plan for Amazon Inc.

Essay Instructions:

UPDATED: Choose any Organization or you can you Amazon and attached are the CAP Template
Crisis_Action_Plan_Template_(21).docx
CAP_Grading_Rubric_(7).docx
CAP_Grading_Rubric_(7)_001.docx
You must use the provided CAP template. Write a crisis action plan for an organization of your choice.
IMPORTANT NOTE: It is HIGHLY recommended that you not wait until the last minute. This assignment is your opportunity to synthesize and integrate everything you have learned to date into a document that could save your organization from disaster at some unforeseen point in the future. Don’t take the opportunity lightly. The products of this exercise are currently in place, in use, in real- word organizations around the world.
If your chosen organization is hesitant about providing you the required access, an enclosed support letter is provided for your use.
Try o review where we have come so far: You have been introduced to the Strategic Foresight Initiative and the concepts of future studies, which have given you tools to use in visualizing the future and forecasting the threats that your chosen organization may face. You have been introduced to the likely impacts of global warming, which for the rest of our lifetimes will likely be the elephant in the room with respect to the threats that we as individuals, workplaces, societies, and humankind will face. You have been introduced to crisis action planning, with focus on the complexity of the challenges that need to be faced. Now it’s time to put it all together.
You have undoubtedly noted that everything you have been presented with to date is largely unstructured. Some of the authors you have read have asserted that the problem of crisis action planning is so complex that it can’t be completely forecast, modeled, or subjected to efforts to enclose it in a structure. On the one hand, that’s fine, because it gives a glimpse of the complexities that need to be dealt with. On the other hand, that’s not fine, because it leaves little to work with.
For that reason, the crisis action plan you submit will be written into the enclosed template. The purpose of the template is to provide organization to chaos, with the ultimate intent being to give the student and the student’s beneficiary organization something operational to work with.
Be aware of your audience. Your user will be someone who is not an academic that is interested in a theoretical discussion about planning. Your user will be someone who is perhaps in a panicky state of mind and is picking up your plan because they want to know what to do right now. Therefore, it wouldn’t be appropriate to include citations and references. Your user won’t have time to look them up.
The plan has appendices for contact information. Feel free to protect the privacy of your organizational staff by using fictitious names and phone numbers.
You may accomplish this plan in isolation, but in doing so, recognize the limitations in perspective you will bring to the table that some of the authors have talked about. Better is to accomplish the plan as a group project within your organization, with the group being as diverse as possible. As noted, don’t hesitate. Form your forecasting and planning team as quickly as possible and get them to brainstorming what needs to be thought of and what needs to be done. Be thorough. Be comprehensive. Make it a great crisis action plan.
And one additional note: This assignment produces more than its share of plagiarism reports, so be sure to consider the following: The purpose of the assignment is to demonstrate mastery of the concepts you learned in class.
Therefore it is completely inappropriate to utilize any plans that already exist for your organization, even if you wrote that particular plan. This assignment requires application of a new skill set based on future studies, the forum threat assessment, recognition of potential ‘black swan’ events, etc. Nothing that you have currently on file takes these into consideration. Guaranteed
APA can be relaxed a bit for this assignment. If your plan would look better single-space, that would be fine. If bullet statements helps accent important information, then use of them would be fine as well.
This assignment to be properly matured and developed, is required to be a minimum of 15 pages of content, to include graphic (page count does not count cover and reference pages).

Essay Sample Content Preview:
Crisis Action Plan
For
Amazon Inc
Activation Instructions
The plan will be activated where a crisis jeopardizes the critical business functions of Amazon. The Crisis Management Team (CMT) Leader would be responsible for activating the plan.
Table of Contents Mission. 4 Purpose. 4 Applicability. 4 Objectives. 4 Assumptions. 4 Organization. 5 a) Staff protection. 6 b) Direct production and processes. 6 c) Support – logistics and personnel 6 a. Natural and Man-made Disasters. 7 i) Earthquake. 7 ii) Hurricane and Tornado. 7 iii) Severe fire. 7 iv) Terrorist attacks. 8 v) Riots. 8 vi) Warehouse accidents. 8 b. Product and Process Disasters. 8 c. Fictitious Disasters. 8 i) Fake reviews. 8 ii) Fake news. 9 iii) Smear campaign. 9 a) Physical Facility Protection. 10 b) Product and Process Protection. 10 c) Personnel Protection. 10 d) Reputation and Goodwill Protection. 11 a) Natural & Man-made Disasters. 12 b) Product & Process Disasters. 12 c) Fictitious Disasters. 13 a) Operations Team.. 14 b) Communications Team.. 14 c) Logistics Team.. 14 d) Information Technology Team.. 14 e) Administrative Team.. 14 a) Physical and facility restoration. 16 b) Reputation and goodwill restoration. 16 c) Emotional and psychological recovery. 16 Appendix A: Contact Information. 17 Appendix B: Implementing the plan. 17 Appendix C: Taskings. 17 Operations Team.. 17 Logistics Team.. 17 Communications Team.. 17 Information Technology Team.. 17 Administrative Team.. 17 Appendix D: Maintaining the plan. 18 Appendix E: Approval 18
Introduction
Mission
Amazon Inc. is an American multinational technology company that operates in diverse areas like e-commerce, cloud computing, and artificial intelligence. Amazon has grown to become one of the most valuable companies globally. The company’s corporate mission is to provide clients with the lowest possible prices, the best selection, and the most convenience. Amazon’s vision is to be the most customer-centric company where clients can discover whatever they want to purchase online. The company is obsessed with its customers, hence its commitment to operational excellence.
Purpose
The Crisis Management Plan (CMP) aims to minimize or prevent the loss of property or if a crisis occurs. It is meant to help effectively manage the impact of a crisis and recover from it. The plan establishes the advanced arrangements and processes that will enable Amazon to respond to a crisis in ways that facilitate critical business functions in the case of a heightened level of disruption.
Applicability
The plan will be activated through the Crisis Management Team (CMT) Leader. The leader will contact the relevant authorities and determine the CMT groups that should be activated. Depending on the severity of the crisis, the leader will involve more team members. The various representatives shall assemble at the Amazon headquarters office in Seattle, Washington. If a physical meeting is not viable, the leader can initiate an online meeting.
Objectives
The plan will be used to assist Amazon in dealing with a set of crises. Firstly, it will assist in the evacuation of staff and customers. When an internal threat makes it safer outside...
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