Complaint about Defective Computed Tomography (CT Scanner)

PLA Documentation
Student Name
Institutional Affiliation
Date
PLA Documentation
Item #2 – Complaint Letter
The Procumbent Department,
Medi Suppliers Inc
16th November 2021
Dear Madam
Re: Complaint about Defective Computed Tomography (CT scanner)
I wish to complain about a defective computed tomography (CT scanner) that our company bought on 20th August 2021. I am complaining because the device has been having power problems; hence, we cannot use it. The device does not work properly, which has highly inconvenienced our clients and us. The CT scanner has a warrant of a year, and hence the responsibility lies with you.
To address the issue, I would like you to repair the problem or get an exchange where repair may take longer. I believe that this will ensure that we do not lose clients who need CT scan services.
Enclosed are copies of the receipt and warranty concerning the CT scanner. I am looking forwards to your assistance to address the issue. I will take time to wait for your response before taking action with a consumer protection agency.
Sincerely,
John Doe
Item #3 - Communicating Bad News
Dear Mary Johnson,
16th November 2021.
Dear Madam
Re: The Return of Leukemia
We understand that it has been a challenging time for you, especially during the past few months. We all have been inspired by your resilience and courage while facing a difficult time. Our prayers have been that you will recover fully and return to normalcy.
After undertaking the second stem cell transplant, we thought it would be possible to deal with the problem. However, the results from a recent biopsy demonstrate that leukemia has returned when it is more severe.
We highly reg...