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Pages:
1 page/≈275 words
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Style:
APA
Subject:
Literature & Language
Type:
Essay
Language:
English (U.S.)
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Date:
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Topic:

Block Business Letter Providing Bad News to the Recipient

Essay Instructions:

Scenario 1
Saban is a top-performing industrial equipment salesperson for D2D. After three years of working with his best client, he receives a text message from Pat, his direct manager, assigning him to a different account.
Pat has received complaints that Saban "gets all the good clients" and "is not a team player."
Saban responds to the message and asks for a meeting with Pat to discuss this change. Pat responds with another text message that reads “Decision final. Everyone needs to get a chance to work with the best accounts, so it is fair. Come by the office and pick up your new files.”
Moments later, Saban sends a text message to Karen, his regional manager and Pat’s boss. It simply reads “We need to talk.”
INSTRUCTIONS:
Assume the role of a company manager and write a block business letter that provides bad news to the recipient, adhering to the following requirements:
Content:
*Address the communication issue from the scenario.
*Provide bad news from the company to the recipient.
*Concentrate on the facts of the situation and use the inductive or deductive approach.
*Assume your recipient has previously requested a review of the situation via email, letter, or personal meeting with management.
*Include the proper introductory elements (sender’s address, date, recipient’s address). You may create any details necessary in the introductory elements to complete the assignment.
*Provide an appropriate and professional greeting or salutation.
Format:
-The block business letter should follow the form of the example on page 123 of the textbook.
-Use single-space paragraphs and double-space between paragraphs.
Limit the letter to one page.

Essay Sample Content Preview:
The Manager,
D2D Company ltd
February 8, 2020
Mr. Saban
Salesperson, D2D company ltd
Dear Saban,
Good morning; thank you for your continued support in the industrial equipment department. Due to your efforts, the company has been receiving remarkable profits, congratulations! I am writing in response to your manager's email regarding you being assigned a new account.
Notably, you recently used the wrong channel of communication when addressing your concerns. The company has stipulated the guidelines for proper official communication. However, you used text messages and directly texting the regional manager, disregarding the communication hierarchy. I would also like to remind you that any communication made to the management must follow the right procedure.
Secondly, the management has received complaints from colleagues about you not being a te...
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