Root Cause Analysis Health, Medicine, Nursing Essay

Root Cause Analysis and its Composition
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Root Cause Analysis
The Root Cause Analysis (RCA) team, in this scenario, is composed of the quality assurance person (facilitator), nurse manager, and the Director of pharmacy. The quality assurance person ensures that the quality of the healthcare services is up to the standards required (Panneerselvam, 2017). His role in analyzing the problem is on the standards’ check through conducting audits and advising employees on performance. The knowledge the quality assurance person can contribute to RCA is in the quality and standards of the services provided. The nurse Manager supervises the nursing staff in the healthcare facility (Feather et al., 2015). His function is to make management decisions, check patient care, and setting work schedules. His contribution to the RCA would be on the role of decisions of management, patient care, and the work schedules within the healthcare facility. The Director of pharmacy plans establishes and directs the overall goals and policies of a healthcare center (Harvin & Weber, 2015). He maintains contacts with other departments in the facility to determine the problems and needs and promote effective drug therapy. His role in the RCA is to give insights on the policies and goals and drug therapy in the healthcare facility.
The scenario displayed great collaboration and leadership skills, especially from the quality assurance person. He asked the nurse manager and the Director of pharmacy to avoid blaming each other. Instead, they should work together to analyze the root cause of the problem.
In analyzing the problem, the team first analyzes the performance of specific departments under which...