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Topic:

Personas in Technical Writing and What They Represent

Essay Instructions:

Your first writing assignment will be to write three personas. This discussion topic is designed to help you become familiar with what a persona is and what its role is in technical writing.
Please access the following url and listen to the podcast, "Dr. Kirk St. Amant and Dr. Guiseppe Getto on User Personas and Intercultural Communication."
10-Minute Tech Comm - Dr. Kirk St. Amant and Dr. Guiseppe Getto on User Personas and Intercultural Communication on Stitcher
1.What is a persona? What do personas represent?
2.How does a writer make a persona that is accurate, useful, and representative and that does not simply stereotype a population?
3.What is the difference between audience and persona?
4.Why is user behavior important for personas?
Please read below link
https://openoregon(dot)pressbooks(dot)pub/technicalwriting/chapter/x-2-concept-1-know-your-audience/
https://www(dot)screencast(dot)com/t/jMbDpyCkkS7B
https://techwhirl(dot)com/personas-and-the-five-ws-developing-content-that-meets-reader-needs-pt-2/
https://techwhirl(dot)com/personas-and-the-five-ws-developing-content-that-meets-reader-needs-pt-1/
https://www(dot)stitcher(dot)com/show/10minute-tech-comm/episode/dr-kirk-st-amant-and-dr-guiseppe-getto-on-user-personas-and-intercultural-communication-40492525
https://www(dot)instructionalsolutions(dot)com/blog/technical-writing-tips

Essay Sample Content Preview:

Personas in Technical Writing
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1 What is a persona? What do personas represent?
In the interview, Dr. Getto stated that personas of technical writing should be identified for the writer to understand for whom the information will be delivered. Getto added that the personas are comparable to the characters of a design story. These are the people with whom the writer interviewed and interacted. Moreover, the personas are central to technical writing because observing their actions while using an application, item, or product will provide the writer with an accurate description or information (Weber, 2015).
2 How does a writer make a persona that is accurate, useful, and representative and not simply stereotypes a population?
Ideally, the writers should do face-to-face research to observe the personas that use a specific technology or a product. This is first-hand information that prevents getting biased. Other examples include direct surveys, online interviews, and user questionnaires. Dr. St. Amant emphasized to prevent getting second-hand information beca...
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