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Pages:
1 page/β‰ˆ275 words
Sources:
Check Instructions
Style:
APA
Subject:
Communications & Media
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 3.96
Topic:

Effects of Proper Packaging and Shipment in Customer Service Relationships

Essay Instructions:

Learning Objective: Understand the effect of distribution in customer service relationships.
Watch the video below and answer the questions that follow:
Staples in Orlando – shipping the right-sized package every time (Links to an external site.)https://www(dot)youtube(dot)com/watch?v=WrAI-ZUe0dQ
Write a 1-2 page APA formatted paper over the video. Use the following guidelines:
12 point font, Times New Roman, 1-inch margins,
The title and reference page do not count toward the needed pages for the assignment requirements.
Use at least two reputable sources cited in APA format. Wikipedia is not a reputable source, and points will be lost for having this listed within your references.
Use APA format 7th edition. Make sure that you review your video assignment for grammar and spelling errors. Ensure that you properly cite the video as you will be referencing the material that is being presented. You can also use the textbook as one of your references.
Reference the student sample paper on how to properly use APA format or the following attachment: APA 7 Student Sample Paper.pdf
Questions:
Describe a time when you received a product in a box or package that seemed way too big for the item.
Why are office supplies tricky to store and distribute?
What does Staples use to determine the dimensions of each item distributed by the warehouse?
Describe how Staples manages to ship in boxes that are just the right size for the order.
How many different box size configurations does Staples use?
What is the environmental impact of shipping in the right sized boxes?

Essay Sample Content Preview:

Packaging and Shipment Video Assignment
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Packaging and Shipment Video Assignment
Back in 2015, I ordered a report cover from Amazon. Surprisingly, the report cover came within a large box with a great deal of bubble wrap. I was significantly concerned and needed an explanation from the company concerning the packaging. I voiced my frustrations online regarding the seemingly wasteful packaging technique used by Amazon (Statz, 2018, n.p). Office supplies are tricky to stock and distribute because everyone wants to utilize these items at the workplace. Many workers also need to utilize them outside the work environment. That said, a worker might encounter others using office supplies and infer that every employee has implicit permission to use what they want. Staples uses Cubiscan technology to measure the exact dimensions of each product that comes within their fulfilment centers. The Cubiscan makes getting an item’s accurate measurements increasingly easier (Maloney, 2013, n.p).
Staples ships products in appropriate box sizes by using the information shared to the warehouse manage...
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