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2 pages/β‰ˆ550 words
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Style:
APA
Subject:
Business & Marketing
Type:
Essay
Language:
English (U.S.)
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Topic:

Organizational behaviors 5. Business & Marketing Essay

Essay Instructions:

You should have read the lecture in the Lesson section before coming here.
Assignment
Part I
Write one paragraph describing how you plan on developing an active listening skill. Describe how your understanding of the communication process can help you improve this skill. Your paragraph must draw from the communication process and explain ways in which this skill might help improve interactions at work? You will need to explain your response with supporting theory from the OB text. I will be reading for your understanding of active listening and effective communication for a productive work environment.
Part II
Write two to three paragraphs, explaining in your own words what you have learned about cross-cultural communication. You will need to explain your response and support it by drawing from and citing the articles as well as the text. Explain the nuances in cross-cultural communication that affect communication that is effective. Include how your understanding of the communication process can pose a challenge when communicating with people of diverse cultural origins.
Part III
Briefly describe a conflict you may have had. Use language from the text to explain the type of conflict you were experiencing. In hindsight, how could you have applied any of the guidelines in the text or in the Jordan article to improve the experience? What room for improvement is there in your conflict management skills?

Essay Sample Content Preview:

ORGANIZATIONAL BEHAVIORS 5
Name
Course
Instructor
Date
Part I: Active listening skill
Active listening is a conscious effort to pay attention to get more information, understand different points of view, and work closely with other people. I will focus on being more attentive by being more aware about the communication process, context and messages. This is done while giving full attention to the communicating. Being attentive rather than talking about myself will help to connect and communicate with others as this helps build mutual trust. Thus, finding the real meaning of what is communicated in words and emotions, while responding to feelings and communicating helps to evaluate the communication. Communication is a two way process and providing feedback without judging is beneficial including in group and teams where there is interaction in a setting where there are shared goals. Thus, I will actively participate in different communication contexts to improve my communication skills including active listening skills.Part II: Cross-cultural communication
Being culturally sensitive and aware helps to overcome communication barriers in cross-cultural communication and operate effectively even when interacting with people from diverse cultures. It is easier to adapt to different cultures when one practices cross-cultural communication, and this is especially useful in negotiations where people have different perceptions and viewpoints. People may interpret verbal and non-verbal messages differently based on their cultural background, but knowledge and understanding of cross-cultural communication helps to create mutual trust. As such, when interacting with individuals and people from diverse cultural origins, it is more likely that there will be misunderstanding and misinterpretatio...
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