How to Choose the Best Airline for Business Travel

How to Choose the Best Airline for Business Travel
"How to Choose the Best Airline for your Business Travel" was written by Richard Kerr. In this article, Kerr gives insight into airline selection and business details from the customer's point of view. He lists crucial factors that clients must consider in determining the best airline other than affordability and the price of plane tickets. His focus is on business travel, and he compares competing airlines in the country, such as United Delta and American Airlines (Kerr, 2020). This comparison enables the author to evaluate various products and the value of their services. He supports his arguments by providing information and analysis based on the existing airline services that can guide airline customers in deciding on a suitable, reliable, and comfortable airline. He further explains how quality and conclusive airline services are recognized as crucial factors in determining how airlines perform.
The author analyses the available airline options from a traveler's perspective. He uses his experiences in the industry, testimonials from other customers or affiliates, and additional available information in the public domain. He suggests that a customer should consider other elements beyond cost when choosing an airline. These factors include the availability of facilities, technology, employees, and communication resources that generally improve the quality of service (Kerr, 2020). The competence of the crew members, the degree of seating convenience, the caliber of in-flight meals, the hygiene of the aircraft, and the online system comprise some examples of airline excellence. For instance, an extensive route network is essential. A large airline will have many destinations and express flights (Ker, 2020). He compares choices of lie-flat seat configurations that a traveler might consider for a comfortable long flight. Japan Airlines has a lie-flat seat that looks like a bed, while an American legacy plane has an angled one. This gives the traveler options to choose from and time for mental and physical preparation for the flight. (Kerr, 2020). ...