Foundations and Information System

MIS Report
Student's Name
Institutional Affiliation
Course
Professor
Due Date
PLAGIARISM STATEMENT
I certify that this assignment/report is my own work, based on my personal study and/or research and that I have acknowledged all material and sources used in its preparation, whether they be books, articles, reports, lecture notes, and any other kind of document, electronic or personal communication. I also certify that this assignment/report has not previously been submitted for assessment in any other unit, except where specific permission has been granted from all unit coordinators involved, or at any other time in this unit, and that I have not copied in part or whole or otherwise plagiarized the work of other students and/or persons.
Full Name:
Date:
MIS Report
Part A
Information technology has developed into a tool for business operational efficiency. Most businesses rely on the inputs from technological advancements to integrate their operations, cut costs, and increase efficiency. Ford Motor Company is among the organizations that have seen revitalization through the inputs of emerging technological forms. Ford has replaced 30-year-old antiquated systems and work habits with new, streamlined processes operating on a state-of-the-art integrated SAP Service Parts Management (SPM) platform as part of its global Business Technology Renewal effort for its customer service division. The carmaker presently executes the four SAP SPM solution components globally. With some of the activities in the implementation process outsourced to Westernacher, Ford indicates the efficacy in applying the new information systems to its global operations.
Overview of the Company
Ford Motor Company, commonly known as Ford, is an American multinational car manufacturer. The company was founded in 1903and sells automobile parts, automobiles, and commercial vehicles under the Ford brand. Ford extended its portfolio and sold its luxury products within the Lincoln brand. Ford has extended its operations globally by acquiring some of the players in the automotive industry, including a 32% stake in Jiangling Motors, an 8% stake in Aston Martin of the U.K., and a stake in Troller, a Brazillian SUV manufacturer. In 2020, Ford was among the leading automotive organizations in the world. According to Pentacoff (2021), Ford commanded a global market share of 13.87%, making it the third leading automotive organization globally after General Motors with 17.3% and Toyota Motor Corporation at 14.41%. With its operations extending beyond defined geographic areas, it can be challenging to keep track of all the organizational activities. Ford is responsible for fulfilling 46 million yearly order lines for 4,300 dealers, obtaining 235,000 distinct parts from 2,800 suppliers through a network of 29 distribution centers (Westernacher, 2021). Satisfying all those stakeholders and customers is a difficult task, especially since those data only relate to Ford's North American business, which is the company's largest market globally. With Ford's intention to instill market relevance in a competitive industry, resorting to technology for cost management, business unit integration, and operational efficiency is inevitable.
Technologies for...