The Operational Challenges Affecting Kiwanis International

BUSINESS REPORT ON THE PERFORMANCE OF KIWANIS INTERNATIONALBy (Your Name)Institutional AffiliationCourseInstructorTutor DateTable of Contents TOC \o "1-3" \h \z \u 1.0 Executive Summary PAGEREF _Toc14528303 \h 32.0 Introduction PAGEREF _Toc14528304 \h 43.0 Overview of Issues PAGEREF _Toc14528305 \h 44.0 Recommendations PAGEREF _Toc14528306 \h 64.1 Improving the Input Processes PAGEREF _Toc14528307 \h 74.1.0 Improving the Structure of the Company PAGEREF _Toc14528308 \h 84.1.1 Integrated Ticketing System PAGEREF _Toc14528309 \h 94.2 Output Processes PAGEREF _Toc14528310 \h 104.2.0 Getting Rid of Refills PAGEREF _Toc14528311 \h 105.0 Conclusion PAGEREF _Toc14528312 \h 11References PAGEREF _Toc14528313 \h 11
1.0 Executive Summary
This business report aims to understand some of the operational challenges affecting Kiwanis international. Kiwanis International holds an annual pancake festival attended by people from different locations.
Management issues within the company can often make the company to incur loses without noticing. As an operational manager, identifying the challenges is often complicated unless one goes out to the ground to feel the situation as it is.
This business report takes into account the operational management concepts. The utilization of the operational management concepts throughout the report has been illustrated through the diagrams.
Finally, the recommendations provided in this report can be utilized to improve the operations of the company. Some of the recommendations are cost-effective and the company will require minimal investments on new structures.
2.0 Introduction
Operational management is critical in a business organization since it plays an important role in improving the activities within the company. It is defined as the process of managing the resources and transferring service with the aim of streamlining operations within the company CITATION Ann16 \l 1033 (Annarelli & Fabio, 2016).
According to Slack, Chambers and Johnson (2010), operations management is one of the three core activities of an organization. Other activities include the marketing function which is the communication about the services and products offered by the company and product development function whose main activity is to come up with new products and services to improve the experience of the customers CITATION Sla10 \l 1033 (Slack, et al., 2010).
3.0 Overview of Issues
Kiwani International faces a number of issues arising from the operational structure of the company. The different departments within the company are not well structured and this has often caused the company to incur losses due to the waiting time. As Corsiglia and Hunter (2018) notes, failure of the company to put in place the appropriate structure for the different processes can lead to losses CITATION Cor18 \l 1033 (Corsiglia & Hunter, 2018).
The first issue that the company needs to address is the take-out orders and the people who have come to pay cash. The people who have already purchased their orders should be given priority since it indicates that they were planning to come for the event and as a way of avoiding the wastage of time they bought the tickets. The customers who have already purchased the ticket are no...