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Pages:
4 pages/≈1100 words
Sources:
3 Sources
Style:
APA
Subject:
Social Sciences
Type:
Case Study
Language:
English (U.S.)
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MS Word
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Topic:

Critical Thinking. What we Know. Social Sciences Case Study

Case Study Instructions:

you will encounter a scenario that you are asked to consider. It is intentionally vague, even maddening. You are not asked to write a research paper, but to use your powers of observation, analysis, and consideration of alternative explanations to come to some basic questions: what do you know, by the facts? What don’t you know? What questions should you ask? What alternative conclusions might be drawn from what you read in this scenario?
You are welcome to read more about the type of case you are encountering and to use the information you find. However, concentrate on the process of how you receive information, process it, and how you use information to develop analytical conclusions. We receive and process information rapidly, using heuristics (or cognitive shortcuts) to form impressions, and we make decisions from our conclusions. Many of those decisions are not life-changing, but it is a long game. So, it is important to consider how to improve our abilities to manage information and our analysis of it.
In this project, you will address a case study that intentionally does not give you enough detail for you to quickly resolve the issue. This is meant to enable you to use the processes of critical thinking to reach conclusions. Given the gaps in information provided to you, you will identify what you know, what you don’t know, and what questions you need to ask as you start your investigation of the facts of the case. The process is designed to encourage clear thinking and to help you to identify potential cognitive traps that could derail well-reasoned conclusions.
Outline the points that you want to make in the first two sections of your paper (introduction, explanation) and draft those sections.
Analyzing a problem may not result in a decision, although the results are an important ingredient in all
decision making.
References
Defining decision making. (n.d.). Boundless Management. Retrieved from https://www(dot)boundless(dot)com/management/textbooks/boundless-management-textbook/decision-making-10/decision-making-in-management-75/defining-decision-making-366-3930/
Nagy, J. (n.d.). Defining and analyzing the problem. Community Toolbox. Retrieved from http://ctb(dot)ku(dot)edu/en/table-of-contents/analyze/analyze-community-problems-and-solutions/define-analyze-problem/main decision making.
Once you have completed your analysis of the incident, the next step is to analyze alternative viewpoints, conclusions, and solutions. To do this you will need to apply Ethical Decision-Making and Reasoning. Also highly recommended, Randolph Pherson's "The Five Habits of the Master Thinker," a paper written for intelligence analysts, but applicable to all analytical thinking and reasoning.
Outline the points that you want: Analysis of Alternative Viewpoints, Conclusions, or Solutions of your paper, and draft that section.
You considered alternative viewpoints in the last step. Now you’re ready to develop your personal conclusions and suggest remedies so that your boss is well-equipped to brief her leadership about the situation.
Remember, you may need to consult outside references but this is not a research paper. It is more investigative in nature about the facts of the case. Please cite outside sources carefully.
Now, outline your argument and draft Section: Conclusions and Recommendations, the final sections.

Case Study Sample Content Preview:

Critical Thinking
Name
Institution
Critical Thinking
Introduction
In general, when representing any client, there is a need to ensure that decision making is independent, and loyalty is maintained. However, when a company has responsibilities to other clients, there can be concurrent conflicts of interest. Oksar, Koyuncu & Turhanoglu (2016) define conflict of interest as a circumstance where someone is competing loyalties or interests. Determining whether there is a conflict of interest requires adopting reasonable procedures and carefully examining the issues and the people involved. It is difficult to determine when a conflict of interest might arise. However, it would be wrong for any company to maintain their relationships with certain clients once they establish that there is a conflict of interest. In such cases, the best they can do is to withdraw from the cases so that transparency can prevail.
What we Know
The company CyberTech is acting as a consultant for a law firm. Currently, the law firm is involved in a hacking case that took place at the OPM office in 2016. One of the accused companies is Anomalous who incidentally are clients of the company. It is apparent that the law firm will be relying on the company to provide them with the information that can use in court in the attempt to prove that Anomalous is guilty as charged.
On the other hand, the company also represents clients that are suspects in the OPM breach. The question is whether the company can remain impartial and proceed with the case without actually being seen as biased and end up angering one of their clients. It is complicated because the company does not want to ruin its reputation and to be seen as not wanting to serve either client fairly.
The law firm would expect that the company provides them with the best services so that they can get valuable information to indict Anomalously. On the other hand, Anomalous would not expect the company to undertake any commitments that would harm their interests. In this regard, each party would have doubts if the company can represent them well without biases towards either of them.
Analysis of Information
Loyalty to a client requires that a party never undertakes representation that is directly adverse to that particular client without first informing them (Marinelli et al., 2016). It would be wrong for a client to find out that the person representing them also represents a party that is against them. Therefore, without consent, a company cannot act as a representative in one matter against the person the company represents in another matter. The client that is directly adversely affected by the representation, in this case, Anomalous, is bound to feel betrayed by the company. Consequently, there can be damages to the relationship that is likely to impair the ability of the company to represent either client effectively (Dickens & Cook, 2006).
Besides, Anomalous can feel that the company will not pursue their case with the seriousness it deserves out of deference for the law firm that represents OPM breach case. They could feel that the company would only care about retaining their current clients and as such could do anything to deliver damaging information that may even...
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