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Pages:
4 pages/≈1100 words
Sources:
Check Instructions
Style:
APA
Subject:
Management
Type:
Case Study
Language:
English (U.S.)
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MS Word
Date:
Total cost:
$ 17.28
Topic:

Job and Organizational Design in Opening New Dunkin’ Donuts Locations

Case Study Instructions:

Prior to completing this assignment, review the pertinent sections of Chapter 3. You have been the manager of a Dunkin’ Donuts store in the Midwest for the past two years. The store is owned by a Dunkin’ Donuts franchisee who owns 20 other Dunkin’ Donuts locations. Your employer took an employee inventory and examined all current employees. It has been noted by the owner that you have a highly successful track record. You have been recognized for doing an exceptional job staffing, leading, training, coaching, and managing people. You have been recognized for successfully managing all key components of your store and have successfully managed key business drivers such as cash, profits, growth, asset utilization, and people. In regards to the metrics that are used to measure their stores for sales, quality, and customer service, your store is the top performing store in their system.
Congratulations! You have just been promoted to district manager! The Dunkin’ Donuts franchisee sees your growth potential and the growth potential in your geographic area. The owner now has committed significant capital and plans to open five new locations over the next two years. You will be given complete autonomy, authority, and responsibility to structure, staff, and operate these five new locations. You will be playing a key role in this expansion for growth.
For this assignment, you will prepare a four to five-page paper in which you explain your chosen job design and organizational design as the new District Manager for Dunkin’ Donuts.
You must organize your paper using the following section headings and include additional section headings as needed:
Introduction—Provide a well-organized introduction to the paper.
Job Design—Explain your chosen job design including job analysis, job description and job specification.
Organizational Design—Explain why the chosen organizational design was chosen.
Conclusion
Your paper must include at least three scholarly sources in addition to the textbook and be formatted according to APA style guidelines as outlined in the Ashford Writing Center.
The Case Study: Opening Your New Dunkin’ Donuts Locations paper
Must be four to five double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Ashford Writing Center’s APA Style (Links to an external site.).
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must use at least three scholarly, peer-reviewed, and/or credible sources in addition to the course text.
The Scholarly, Peer Reviewed, and Other Credible Sources (Links to an external site.) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source for a particular assignment.
Must document any information used from sources in APA style as outlined in the Ashford Writing Center’s Citing Within Your Paper (Links to an external site.) guide.
Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center. See the Formatting Your References List (Links to an external site.) resource in the Ashford Writing Center for specifications.

Case Study Sample Content Preview:

CASE STUDY: OPENING YOUR NEW DUNKIN’ DONUTS LOCATIONS
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Case Study: Opening your New Dunkin’ Donuts Locations
Introduction
After showing better performance for the last several years, the performance has been rewarded with the chance to establish additional five branches. The new branches would not be left out in the consideration of the concepts of quality as well as market performance. There exist the need for the company to keep progressing and the only way via which this goal can be realized is when distinct performance measures are instituted. The new branches which will be established therefore would have to do well like the existing branches or even indicate better performance like them. Whereas the success and the perforce of the emerging branches to be started would rely on the qualities as well as the efforts of all the stakeholders involved, the concept of management would be very significant in the provision of other performance associated and developmental qualities. Thus, the main objective of the management of the new branches is to make sure that the right managerial measures are implemented and ensure quality conquers.
Dunkin Donuts being a market leader of baked goods and coffee category, I want to assist continue as well as realize great level of triumph in the future. Since, I am the emerging manager of the new branches that will be established, I shall present my selected job and organization designs, the recruitment strategy as well as methods, along with the training and the appraisal processes for the branches. I shall operate the branches with a number of managers as well as use simple structures. The workforce should feel part of the family and pursue company’s success. In my perspective, the small number of employees required is about two managerial staffs. I shall utilize the job fairs and the internet for the recruitment strategy. Also, I shall have experienced staff to lead the branches. The appraisal shall be simple as well as designed to include all performance areas. I desire that all the branches will become successful and continue the outstanding success of Dunkin Donuts.
Job Design
It is totally significant that the different jobs that will be available in the company be provided with sufficient descriptions so that the responsible person shall be able to have a clearly presented impression of responsibilities. Based on the new management, the responsibilities will be gathered and taken into account for the organizational objective achievement. The primary product line will be to provide restaurant services to numerous customers who are available in the target markets.
The job design shall be simple. There shall be six managers excluding myself as well as the human resources manager. The branches shall have their managers along with the assistant managers. The managerial staff shall be experienced and willing company members. The emerging managers shall be experienced to help in the triumph of the branches. If I will be incapable of securing existing employees of the company for the managerial vacancies, they shall be filled via similar processes like those of other staff. Assistant managers shall have the experienc...
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