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Communications & Media
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Communications & Media Essay: How Do You Solve A Problem?

Essay Instructions:

When faced with a problem, what do you do to solve it? This assignment asks you to apply a six-step to problem solving process to a specific problem scenario. You will write a paper that presents a synthesis of your ideas about solving the problem using this systematic approach. As Voltaire said, "No problem can withstand the assault of sustained thinking."
Choose one (1) of the problem scenarios as a topic choice for your paper
Scenario 1: You have worked at your company for eleven (11) years. You have returned to college to earn a Bachelor's degree in order to increase your chances for a promotion. You are nearly finished with your degree, when a supervisor's position in a competing company becomes available in another state. The start date is in two (2) weeks, during your final exam period for your courses. The position offers a $15,000 per year salary increase, a car allowance, and relocation expenses. Your former supervisor works for the company and is recommending you for the position based on your outstanding job performance; if you want the job, it's yours. All of the other supervisors at this level in the company have Master's degrees, so you know that you would be expected to earn your Bachelor's degree and continue on to a Master's degree. Your present company offers tuition reimbursement, but the new company does not.
Scenario 2: Your child comes home from school with an assignment sheet for a school project. He / she is very excited about the project and begins work immediately, doing research on the Internet and gathering materials. You read over the assignment sheet and notice that your child is not including all of the required items in the project, and you have some ideas for how to improve the quality of the presentation. You recently read an article in a parenting magazine about the importance of a child developing responsibility for his/ her own learning. You recall the many ways in which your parents took over your school projects. You, on the other hand, want to encourage your child's confidence in his / her ability to complete a project independently. The next day, you are at the grocery store when you see a parent of a student in your child's class. That parent has spent over $30 in supplies for the science project and is taking a day off of work to put the pieces of the project together.
Scenario 3: You have two jobs, one during the week from 9:00 am to 6:00 pm, and one on Saturday from 3:00 pm to 11:00 pm. You are taking two classes, one that meets from 6:00 to 10:00 pm, and one class online. You have two kids, one who plays soccer, and one who is in band. You have two elderly parents who no longer drive. You have two siblings, one who lives two (2) miles away, and one who lives in another state. You have two (2) papers due in your classes the same week that one (1) of your children has a soccer tournament, and the other child has a band concert. You are coaching the soccer team, and you are in charge of fundraising for the band. You have a goal to complete your degree in two (2) years. Your doctor tells you that your blood pressure, your cholesterol, and your weight are too high and recommends several medications that cost you nearly $200 per month after your insurance co-pay.
Scenario 4: You are a sales representative for a company that encourages staff to log time in the field and away from the office. You are expected to begin and end your day at the office. You notice that each day when you arrive and return another co-worker is already there, and you wonder whether this person spends most of his / her time at the office. At your weekly sales meeting, you are informed of your co-workers' outstanding sales performance. You suspect that this co-worker is spending more time flattering the boss instead of working leads in the field, and as a result is getting the best client referrals. Your own sales numbers have steadily decreased since this other sales representative was hired.
Review the six-step problem solving process outlined in the webtext, based on the article "The Problem Solving Process" located at http://www(dot)gdrc(dot)org/decision/problem-solve.html:
Step One: Define the problem
Step Two: Analyze the problem
Step Three: Generate options
Step Four: Evaluate options
Step Five: Make your decision
Step Six: Implement and reflect
Write a paper in which you:
Define the problem in the scenario that you have chosen.
Analyze the problem in the scenario.
Generate options for solving the problem in the scenario.
Evaluate the options for solving the problem.
Decide on the best option for solving the problem.
Explain how you will implement the decision made and reflect on whether this option was the most effective.
The paper should follow guidelines for clear and organized writing:
Include an introductory paragraph and concluding paragraph.
Address main ideas in body paragraphs with a topic sentence and supporting sentences.

Essay Sample Content Preview:

How Do You Solve A Problem?
Student’s Name
Institutional Affiliation
Course Name and Number
Professor’s Name
Assignment Due Date
How Do You Solve A Problem?
Problem-solving should be easy if one knows the right steps to take. A good problem-solving process involves identifying the problem, analyzing the problem, identifying available options, evaluating the available options, selecting the best and most feasible option, and implementing the chosen option. In every problematic scenario, following these six steps should help one reach the desired solution. This paper aims at solving the problem in scenario one by following the aforementioned steps.
Scenario one presents a problem where I have to choose between continuing to work for my current organization or moving to a new organization. Currently, I am pursuing a Bachelor's degree to increase my chances of promotion within my current company. My current employer also offers tuition reimbursement, which is a great benefit. However, I have recently learned of a vacancy in a competing company, and my former supervisor, now working at the company, has recommended me for the position. With the position comes a $15,000 salary increase, car allowance, and relocation expenses. However, the new company does not offer tuition reimbursement. Also, to get a supervisory position within the company, I would have to continue my studies and get a Master's degree.
The problem defined above creates a dilemma for me as an ambitious individual. As long as I get my Bachelor's degree, I might get a supervisory position in my current company. Also, I do not have to incur tuition expenses as my employer will reimburse me. However, If I take the position at the competing firm, I get a salary increase, a car allowance, and relocation expenses. Also, the position I currently seek is already there for me to take. As an ambitious individual, I am tempted to take up the position at the competing firm since I do not have to wait for it. Also, it comes with significant benefits, which could help me pay my tuition. However, if I chose to remain at my current company, I could get the position I seek as long as I am patient. If I continue with my studies and get a Master's degree, I will have the edge over many of my colleagues.
The first option I ...
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