Emirates Airlines Processes

Emirates Airlines Processes
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Abstract
In order to have sustained and developed business, it is advisable to keep on assessing the kinds of business processes applied therein. This is termed as business process management. This paper discusses the aspects of business process management, beginning from the principles through which it is formed, general advantages and disadvantages, as well as those specific to Emirates Airline processes. The paper also evaluates on the Emirates airline, fishing out the typical symptoms of the business processes dysfunction within the company. The research conducted through qualitative analysis shows that business process management has placed Emirates airlines among the leading airlines around the Asian Pacific, earning popularity also in the entire globe. However, there has been symptoms noted for dysfunction of business process in the company where the competitors’ gain power through reducing air fare, an act that leads to transfer of customers to cheaper airlines. This shows inability to cope with the level of client needs.
Table of Contents
Title page………………………………………………….................................................................................................1
 TOC \o "1-3" \h \z \u HYPERLINK \l "_Toc385360108"Abstract  PAGEREF _Toc385360108 \h
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HYPERLINK \l "_Toc385360109"Table of contents  PAGEREF _Toc385360109 \h
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HYPERLINK \l "_Toc385360110"Introduction to the principles of BPM  PAGEREF _Toc385360110 \h
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HYPERLINK \l "_Toc385360111"General advantages and disadvantages  PAGEREF _Toc385360111 \h
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HYPERLINK \l "_Toc385360112"Advantages and disadvantages of BPM in Emirates Airline processes  PAGEREF _Toc385360112 \h
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HYPERLINK \l "_Toc385360113"Symptoms of Business Processes Dysfunction in Emirates Airlines  PAGEREF _Toc385360113 \h
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HYPERLINK \l "_Toc385360114"References:  PAGEREF _Toc385360114 \h
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Business Process Management
Introduction to the principles of BPM
Business process management abbreviated as BPM can be well described as a methodical approach of making more effective workflow for an organization. The presence of BPM in any organization enables its capability to adapt to an environment that is frequently changing. Thus, a business process can be termed a set of activities or an activity suitable for accomplishing a certain organizational goal (Smith, 2013 p. 45). BPM mainly targets on reducing human error as well as miscommunication, focusing the stakeholders on the needs of their duties.
In BPM, the involved persons in an organization evaluate and then control the processes which are usually present. It is a very suitable methodology usable when crisis strikes, as it brings about certainty that the processes being ap...