Historical Background of the Hospitality Industry (Research Paper Sample)
- Corporate stakeholders and response to their issues
- The role of the industry in its social, economic, and political setting
- Domestic and international ethics
- Ecological and natural resources
- Social issues
- Your rating of the industry’s overall social responsiveness and its accomplishments in this
- Your rating of the industry in relation to the core values of Responsible Stewardship, Excellence and Integrity, as well as the changes that should be made to be more in line with the core values.
The hospitality industry has taken gradual but steady steps to reach its contemporary state. Even though it may appear ordinary, it is best to define hospitality industry. The term ‘hospitality’ comes is adapted from the French term ‘hospice’ to mean caring for the travelers. Hospitality industry refers to a variety of fields in the service industry that comprise of event planning, conveyance, theme parks, cruise lines, and lodging among other services intended at comforting and serving others. Today, the industry is a multitrillion-dollar industry that primarily depends on availability of leisure time and disposable income. An analysis of this industry demands that its historical background is taken into account, the corporate stakeholders and response to their issues, its importance to the social, economic, and political setting, its related ethics including its core values and social responsiveness, and ultimately, the core values of the industry, which include responsible stewardship, excellence, and integrity.
2.0 Historical Background of the Hospitality Industry
A brief historical background of this industry dates back to the ancient Greek times although it extends beyond that period. Hoteliers believed that hospitality was part of taking care of their well-being and others too. In most circumstances, the service was majorly connected to social and religious gatherings. Thermal baths (modern day Spa) were also designed in this era as customers sought more recuperation and relaxation ()’Gorman, 2009).
In the medieval period, the English built inns while the noble would reside in monasteries. The Middle Eastern region became prominent as merchants became familiar with this region in their trade. Persians who were greatly involved in this trade constructed inns and post house where they would offer accommodations and nourishment to couriers and soldiers. The great Marco Polo lived in this period and his reviews of the place advanced its popularity. Marco’s memoirs initiated the modern-day customer services. The transformation of the industry to a prominent business begun in 1282 in Florence, Italy (Jobs, 2019). They introduced the culture of wine in these accommodation centers and culture spread to other places.
The renaissance and French Revolution, which was in the 16th century, paved way for the new world of hospitality. During this phase, demand of inns and taverns soared multiple folds. Besides, the first hospitality establishment, Hotel de Salm, was constructed around 1788. However, it should never be mistaken for the first hotel to be built as that honor belongs to Koshu Nishiyama Hotel in Japan (Jobs, 2019). This hotel is a Japanese family business to date and is over 1300 years old. The fact these hotels were trendy imposed the much desired customer appeal. Hotel owners realized that this model appeased many customers leading to the construction of many of them. Eateries and places to sleep were included in the new hotel designs. The historic French Revolution established the change in culinary culture and more importantly, the future of the hospitality industry. Soon chefs became a core part of the institution.
Luxury hotels and resorts can be linked to the 19th and 20th Centuries. Hotels in London and New York in particular provided exemplary luxury and service standards. This phase marked the beginning of the rise in great hotels that were constantly setting new standards of hospitality. Since then, the industry has undergone massive transformation considering that there were two world wars that affected its growth. The industrial revolution in the Western countri...
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