Concept Analysis in Health Literature and Practice

Abstract
Hospitality in healthcare is presented in this study as the concept that ensures holistic comfort and care towards patients within the hospital environment. This could be assured through the help of modern patient-oriented facilities and experienced health care professionals. This study highlights the analysis of the hospitality concept within the various healthcare literatures and the importance within nursing care. The historical perspective and the current application of hospitality in healthcare compare the meaning to the theological understanding of the concept. The analysis of the concept in literature emphasizes the provision of a genuine service of kindness to patients within hospitals from admission to the point of discharge. The analysis shows the gaps in the definition of the concept and the various researches available on the same. Then there is the presentation of the measurement tools in which the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is used. The critique of other measurement tools, gaps and challenges involved. This is followed by the application of the concept to graduate-level including personal application and recommendations.
Hospitality Concept Analysis in Health literature and practice
Introduction
The term hospitality generally refers to a friendly as well as generous reception alongside entertainment that is always accorded to visitors or guests in a new environment (Kelly et al., 2016). This provides one of the common yet simplistic definitions. The term also denotes the nature of the business that entails the entertainment of clients or conference official delegates. However, such definition has been considered not certain, therefore, leading to a contradictory context amongst scholars in recent years concerning the actual definition of hospitality. Despite this, the pursuance of the construct of hospitality and the eventual impact on healthcare within the hospital environment calls for the definition of the meaning within the context of our study. A broader definition would entail more than just a brief exchange between persons concerning basic needs and encompass many components (Kelly et al., 2016).
Importance of hospitality in nursing/healthcare
Hospitality and hospitals share a close relationship over the past many years (Steele et al., 2015). This is since hospitality seems to form the major part of the hospital’s advancements, especially within the competitive world. In this case, hospitality has been applicable as the tool for winning and retaining customers in hospitals. Previously, hospitals were considered as institutions that accorded patients treatment-related care such as diagnosis, cure, and treatment of diseases through services provided by doctors as well as medical practitioners. However, the current definition of hospitals encompasses hospitality services which have eventually taken the concept of hospitals to another level. The inclusion of hospitality made hospitals to be seen as places that provide comfort, care through some of the modern patient-oriented facilities. These facilities also offer diagnosis, preventive, treatment as well as cure of ailments for patients (Kelly et al., 2016).
Hospitality in health care ha...