Critical Success Factor: Business Process Improvement (BPI). Description of the Technique, Implementation, Application by other Organizations, Assessing the process and targeting the value

Critical Success Factor: Business Process Improvement
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Table of Contents
Description of the technique……………………………………………………3
Implementation………………………………………………………………….4
Application by other organizations…………………………………………….7
* Definition and documentation………………………………………….8
* Assessing the process and targeting the value…………………………8
* Lean/ six sigma process…………………………………………………9
* Enabling process improvement…………………………………………9
References……………………………………………………………………….11
Description of the technique
Business process improvement (BPI) refers to the systematic approach that assist a corporation to manage its daily functions optimally with the aim of achieving output with high efficiency. The technique got published first in 1991 in the book Business Process Improvement by Harrington (Shen & Yu, 2012). This technique led to the development of both Business Process Reengineering and process redesign. BPI has managed to cut costs and time spent in production by nearly 90% and at the same time has enhanced quality above 60%.
Process improvement originated from the concept of organizational development where the process owner takes many actions with the objective of identifying, analyzing and improving current business functions within the organizational setting to attain new goals and objectives, such as raising the profit margin and performance level, cutting expenditure and speeding up programs. These events depend on a pa...