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BUSN 10102. SOCIAL MEDIA COMMUNICATION ANALYSIS. Research Paper

Research Paper Instructions:

This course is Social Media & Business. Please pick one of six brands that my professor provides and write a paper about this brand's social media Communication. Just pick a brand for me. If you have any question please let me know. Thank you!

BUSN 10102
ASSIGNMENT #1
SOCIAL MEDIA COMMUNICATION ANALYSIS
OBJECTIVE: In this assignment, you’ll take a look at a popular brand’s social media platforms.  From there, you’ll assess how effective you think their messaging is: what works?  What doesn’t work?  What could the brand do differently?  What platform do you prefer for the brand and why?  The goal is to think critically about how a business uses social media to connect with customers (potential customers) and discuss your findings in a clear, concise report.
If it helps, pretend you are hired by the brand to assess their social media and help them figure out what is working and what isn’t.  Is the content useful?  Pretty? Eye-catching?  Thought-provoking? Poorly-written?  Are there spelling mistakes?  Do you like the photos the brand uses or would you choose something else?  These are all the sorts of questions I want you to consider when writing up your summary report.  
STEP 1:
Choose one of the following brands:
Calvin KleinPizza PizzaAdidasLululemonHamilton Tiger-CatsTaco Bell
Note: NO brands other than those in this list are permitted for this assignment unless prior permission from the professor
STEP 2:
Evaluate THREE social media platforms associated with the brand: Facebook, Instagram, Pinterest, Twitter, LinkedIn or Snapchat
In this evaluation, you’re required to select 2-3 pieces of supporting evidence to back up your claims.  For example, if you say that your brand targets millennial males, copy and paste at least two different posts (for example, a tweet or Facebook post) that clearly illustrates this statement.  If you say that the brand uses humour or polls to connect with followers, show me an example of this etc.  You can simply take a screen grab of the post or drag and drop it into your assignment.
STEP 3: 
After you’ve assessed THREE different social media platforms, write a 3-5 paged paper summarizing your thoughts and findings.  Start with a very brief introduction about your brand and why you chose it (do not give me the history of the brand).  Then, break down the paper by social media platform and write an assessment that includes the examples you’ve found for Step 2.  In your paper, address factors such as:
- Target audience (who is the brand trying to connect with – men, women, families, students, seniors, rich people, budget shoppers etc)- Engagement: is the brand trying to get people to respond in any way?  Do they pose questions in their posts?  Do they ask people to respond somehow?- Giveaways: do you notice the brand giving anything away to followers (promo codes, special deals to those who follow their accounts etc)- What topics does the brand address on their platforms (politics, social events, industry related topics, fashion, the environment, animal welfare, eco-issues, war etc)- Budget: does the brand appear to spend time and money on their social media or does it seem more casual and more of an afterthought?
STEP 4: 
Summary!  In this section of the paper I want to hear your own voice and perspective on the brand’s social media platforms.  Do you like what they’ve done?  What would you change?  Did you expect anything different?  Did anything surprise you?
This is your section to explore your own thoughts and really show some critical thinking about how brands use social media.  
Note: DO NOT say, “I liked everything the brand is doing and think they’re doing great.”
Other tips:
- Keep the paper organized- Double check spelling & grammar (there are marks for clarity)- Only summarize the brand BRIEFLY in the opening of the paragraph (a few sentences maximum)- Organize by platform to keep your thoughts clear OR organize by thought (budget, audience etc).- Create a PowerPoint OR Word document - Don’t miss the deadline or a ZERO will be awarded for this task.  NO exceptions unless prior permission from professor.  

Research Paper Sample Content Preview:

Analysis of Social Media Communications Strategy: A Case Study of Adidas
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Analysis of Social Media Communications Strategy: A Case Study of Adidas
Adidas was founded in 1924 by a German national Adolph Dassler. The name originated from his nickname Adi connected with the last syllables Das to make "Adidas" the famous brand. From the archives of history, Adolph was a shoe fanatic who would spend quality time at his workshop, creating a new shoe design (Jayawardhana, 2016). He was determined to achieve perfection on his daily work and by far surpass any other brand in the industry. His determination is what saw him creating the brand in which stands as the second after Nike in the sports world shoe brand as well as in sporting jersey with a market share of 39% globally (Jayawardhana, 2016). This piece of work shall explore the extent to which Adidas uses social media platforms such as Facebook, Instagram, and Twitter, to communicate with its diverse customer base.
Communication Strategy
A communication strategy is a channel used by an organization in laying effective communication while at the same time, meeting the organizational objectives and goals (Armstrong and Baron, 2000). A communication strategy aids an organization in staying upfront and device ways of achieving set targets. Adidas has been around for the last 80 years playing a critical role in the sports world by providing accessories, apparel, and sports footwear (Jayawardhana, 2016). The business house boasts of securing the second position globally in athletic shoes. Products from Adidas are sold globally and are available in malls and outlets that make consumers stay loyal to the brand as it has created a niche in the market. Over the years, the company has evolved from a small shop in Germany to a world giant commanding the sporting world.
Facebook
Facebook is an American based company located in Palo Alto, California. Facebook has emerged as one of the most used social media platforms as people can exchange crucial information and get notified on market trends. The target market for Facebook is homogenous as it is used cuts across age, gender, and class. Adidas' Facebook homepage attracts a whopping 37 million likes from fans globally ( /adidas/). Data from umetric.com depicted the fan growth on the Adidas page to be 214, 625 reflecting a 0.57% fan growth. The page is managed by the Adidas team, and they have a daily post on videos and brands that the company has. Also, the videos posted daily attract many comments since most of them showcase people's training.
It is logical to note that since the brand promotes the sports industry, most of the people in these videos are key players and coaches. Also, the video and products attract numerous comments from the social media followers or customers. Adidas has also dived in the marketing of PPEs, including face masks that are labeled, "Adidas." This has been a good move since the company has to serve its vast fans with protective gear during these COVID-19 times (Barua, 2020). Client loyalty is the most crucial ingredient in every business, and without any doubt, Adidas has won client loyalty with its quality and authentic products. Adidas does not, however, consid...
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