An informal memo report. Creative Writing Assignment.

Write an informal memo report (see Chapter 3) to the Chair of the Student Complaint Committee, summarizing both positions and explaining your own judgment for addressing the complaint.
Your task is to choose the appropriate pattern for organizing your report to the Student Complaint Committee. Include the appropriate heading formats, body text, and division elements, depending on the organizational pattern you choose.

Instructions
You are a member of the Mountain View College’s Student Complaint Committee.  You have received a complaint from a student who claims she missed her final exam because the instructor changed the final exam hour without notifying her.  In response to the student complaint, the instructor has a very different explanation which he has shared with the Student Complaint Committee. 
Write an informal memo report (see Chapter 3) to the Chair of the Student Complaint Committee, summarizing both positions and explaining your own judgment for addressing the complaint.
Your task is to choose the appropriate pattern for organizing your report to the Student Complaint Committee.  Include the appropriate heading formats, body text, and division elements, depending on the organizational pattern you choose.
 The ScenarioA female student, Judy Mathis, has filed a complaint with you about an instructor, Professor Ron Bridges, in the English Department.  Judy claims that Professor Bridges unfairly failed her in the course after refusing to allow her to make up the final exam.  She says that her instructor changed the time of the final exam without her knowledge and that when she showed up at the announced time two hours later, no one was in the classroom.  She saw another student from the same class who said that the class had approved the change in a vote and that Professor Bridges had printed a statement announcing the change of the exam time and distributed it to the class two weeks earlier.  She claims that she never saw such an announcement. Moments later, Judy claims that, when she went to see her instructor, Professor Bridges refused to allow her to make up the exam when she could not show him an acceptable written excuse for missing the test.  She claims that a zero on the final exam kept her from passing the course with at least a grade of “C.” Professor Benson explained that Judy was chronically absent throughout the course and presented an attendance roster that showed that Judy had missed more than ten classes.  Additionally, she had failed to complete two major written assignments that were due on days that she missed and had never consulted him about the work until the last week of the class.  One of the days she missed was the day that he had distributed the written announcement of the earlier exam schedule.  He says that she never came by his office after that time to inquire about what she had missed on that day.  Her average with a passing grade on the final exam would not have changed her grade from an “F” since the two zeros for the other missed work pulled her grade down. Professor Bridges presented a copy of the memorandum that he had distributed to the students two weeks prior to the scheduled exam.  He had requested the change in time on the same day to allow him to meet with his doctoral committee at an area university, a meeting scheduled late in the semester over which he had no control.  He says that he polled the class, and that everyone had agreed to meet the two hours earlier since no one had another conflict. College policy states that all instructors will administer the final exams on the announced date and time as posted in the official college calendar found in the printed schedule of classes. Professor Bridges had not consulted with you before changing the schedule with his class. Judy Mathis feels claims that Professor Bridges is often late to class, doesn’t give meaningful feedback on papers, and is difficult to find in his office at posted office hours.  She also claims that he only returned one of three phone messages that she left on his voice mail.  As a female student, Judy feels intimidated by him because of his attitude toward women. < End of the Scenario > Revised March 2020