Artificial Intelligence for Human Resources Management

Draft proposal
Name


Student Number


Course

MSc in Human Resource Management and Development

Table of Contents TOC \o "1-3" \h \z \u Effects of Artificial Intelligence on Human Resources Management UN PAGEREF _Toc18171097 \h 2Context of the study and Aim: PAGEREF _Toc18171098 \h 2Aim PAGEREF _Toc18171099 \h 3Objectives PAGEREF _Toc18171100 \h 4Research Question PAGEREF _Toc18171101 \h 4Literature Review PAGEREF _Toc18171102 \h 5Research Methodology PAGEREF _Toc18171103 \h 9Limitations of the study PAGEREF _Toc18171104 \h 9References PAGEREF _Toc18171105 \h 11
Effects of Artificial Intelligence on Human Resources Management UN
Context of the study and Aim:
Technology is powering innovation and enabling organizations to move to new heights. Digital innovation continues to transform and create utility that propels and guides the future for companies and the world CITATION Wei19 \l 1033 (Wei, et al., 2019) CITATION Wes18 \l 1033 (West & Allen, 2018). One of the most influential technologies is AI which is compounded by ERP and cloud computing. Combining AI and cloud computing continues to change and influence the world and organizations. CITATION Lou18 \l 1033 (Loucks, 2018) notes that by 2019, more companies will have adopted or obtained “AI capabilities through cloud-based enterprise software, and 65 percent will create AI applications using cloud-based development services” He continues to cite Deloitte noting that it predicts high “penetration rates of enterprise software with integrated AI and cloud-based platforms will reach an estimated 87 percent and 83 percent” by the year 2020. Cumulatively, these technologies give an organization an edge in its respective industries. The launching of different ERPs, AI, and automation, could radically change the workplace and Human Resource Management. In the HRM context, AI typically refers to data that is processed by algorithms to make decisions CITATION Cap18 \l 1033 (Cappelli, et al., 2018). Smarter people analytics is a field within AI that confirms that AI will lead to major changes in the human resource department CITATION Nic18 \l 1033 (Nicastro, 2018). Other areas in the HRM that AI has made great changes are hiring and employee engagement CITATION Bha19 \l 1033 (Bhardwaj, 2019). The recruitment process has been streamlined and transformed from being a cumbersome task to one that takes a few minutes.
The United Nations has also adopted these technologies to streamline its operations and deliver on its objective to deliver better services. Before the implementation of its new AI system which is also an ERP system, the UN had legacy systems that slowed its service delivery. The new system dabbed UMOJA brings all the departments together CITATION UMO16 \l 1033 (UMOJA, 2016).
In 2015 the United Nations Secretariat launched UMOJA as an ERP where all staff members have access to Employee-Self-Service (ESS) and MSS (Manager self-service). Most of United Nations Agencies are using AI (UMOJA) and advanced data analytics for recruiting and hiring CITATION UMO16 \l 1033 (UMOJA, 2016).
Self-service is the front-end tool used to provide access to end-users that need role and process-based access to the syst...