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1 page/β‰ˆ275 words
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APA
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Health, Medicine, Nursing
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English (U.S.)
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Topic:

Nursing Leadership And Management 3: Evaluator Errors

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Rachelle Mensch is a nurse manager for a 22-bed critical care unit (CCU) in a community hospital in Macon, Georgia.
Nurse Mensch is responsible for evaluating all employees who work in the CCU.
The hospital has a process whereby all employees are evaluated in the same month to take care
of evaluation at one time. Nurse Mensch has a total of 50 employees who work in the CCU and must
complete all the evaluations in the month of January. She has been busy and has not had the
opportunity to keep monthly records of employee performance. It is now December, and the first
evaluation should be scheduled for the first week in January. Because of the urgency of completing
the evaluations, Nurse Mensch schedules one day to observe all employees. During the observation
day, she makes many notations but realizes that she has not observed everyone. Because of the
time constraints, Nurse Mensch decides to evaluate the rest of the employees whom she has not
observed from events she remembers.
1. What types of evaluator errors is Nurse Mensch making both when she evaluates employees by
memory and when she evaluates many over the course of just one day?
What is the rationale for your answer?

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Evaluator errors by using memory and one day to evaluate many employees
Employee evaluation is essential to the performance of an organization, in this case, hospital. The hospital performance is judged entirely by the performance of its employees (Ebrahimpour and Javidmerhr, 2015). The employees feel happy and motivated if they are evaluated appropriately, they also believe the organization recognizes their efforts. Employees may be assessed through memory or just single day to summarize an entire working period. Errors are bound to occur using these two methods, these mistakes include:
Leniency error, it happens if employees are rated higher than their performance (Patricia, 2015). If employees are evaluated in one day over the entire period of working, Nurse Mensch can sometimes evaluate regarding her relationship with the employees. The evaluation takes place with the personal interest of the manager. Personal feelings also influence the evaluator’s judgments.
Severity error, this occurs if employees are rated lower than their performance. In Kleiman article, Employee evaluation and performance appraisals, emp...
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