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Management
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ASSIGNMENT TEN. TOOLS OF QUALITY MANAGEMENT. Management Essay (Essay Sample)

Instructions:

Read chapter TEN of the text book,and write a three to four page summary review of the information in the chapter. Key in on items that are focused on and describe what those items are. You can add pictures diagrams and illustrations, but they must be in addition to the written information.

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TOOLS OF QUALITY MANAGEMENT
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CHAPTER TEN
This chapter explains quality management in an integrated system. This system incorporates inter related and functional sectors which include marketing, supply chain, accounting, operations, engineering, human resource and strategy. To be successful, every organization should balance those areas. A quality system uses various models which focuses on the customer and its improvement for the company to grow. A quality system refers to interconnected network of people, law, technology, markets and customers that interact to achieve set objectives. People is the most important aspect because they drive creativity and. When performing routine jobs, technology is vital though it cannot innovate. The chapter also introduces basic seven (B7) and new seven (N7) tools of quality.

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