Approval Proposal: The Koop

Name: Professor’s name: Course: Date: Approval Proposal Dear Sir, I kindly seek your approval on a proposal to research and develop an effective framework for reducing the delivery time for food ordered by clients from The Koop restaurant. The findings of the study and its final reports will be availed to you for your confirmation and approval. The proposal provides a background of the business organization, problem statement, reasons for conducting the research, research methodology, the research plan’s schedule, qualifications for the task, and summary of the research study in the conclusion. Background The Koop is currently one of the restaurants known for taking over the appetites of the increasing number of customers for delivered food. Its wide range of delicacies continues to satisfy the increasing appetites form the online subscribers for its equally diverse menu based on Korean delicacies. The top Korean delicacies in the United States make The Koop’s menu and thus bringing a cultural appeal to the food served. The restaurant further provides both delivery and takeout services for its consumers. Statement of the Problem Despite offering a variety of appetizing and sumptuous delicacies, The Koop’s long order-to-delivery time pose a challenge to the business organization. The long queues and duration took to deliver the ordered food lead to low customer satisfaction, which may have negative impacts on the business organization. The time taken to deliver both the takeout and online orders is longer compared to other organizations. Why It Matters It is important to analyze the underlying reasons behind the delays as it may lead to low customer satisfaction, which leads to low sales volumes. Improved customer satisfaction leads to higher rates of customer retention, which prolongs The Koop’s services in the long-term. A comprehensive analysis of the causes behind the problem provides a framework for developing an effective strategy to streaml...