People (Group & Team) and Organisation: Literature Review
Assessment details for ALL STUDENTS
Length: 2000 words
Format: Report Format
Task Required:
The aim of this assignment is to allow participants to explore and develop key capabilities in one of the two key managing others capabilities addressed in the course.
Students are to choose either:
Conflict and Negotiation, or
Empathy and Trust, or
Teams and Groups.
During the Saturday workshops, diagnostic tools and mini-simulation activities will be undertaken for each topic that serve as the experiential basis for individual reflection about current practice. These are compulsory activities for students enrolled in the on campus delivery mode. Students who do not attend and participate in these activities will be deemed not to have completed this component of the assessment task and will receive a penalty.
Students are then to prepare a literature review about the chosen topic that defines the key terms and outlines key theories or models and application (1000 words Approx).
Students must utilise at least three (3) of the diagnostic tools undertaken during the workshops (such as the Johari Window, Thomas Khilman Conflict Questionnaire, The Big 5, ESCI, Belbin Team Inventory etc.) that provide insights into current capabilities or preferences. Students are to contrast the results of the diagnostics tests and compare these to the literature so as to identify key strengths and weakness in their managing others capabilities (500 words Approx).
Students are then to identify two areas for improvement. Using your learnings from the literature review and diagnostic tools, develop a realistic plan of activities designed to improve your knowledge and skills over a 6 month period (500 words Approx).
Research Requirements: A minimum of 12 scholarly references are to be used that includes at least 4 peer reviewed journal articles included as citations within the report.
Keep in mind that the external sources (outside the textbooks) must be peer reviewed journal articles or scholarly book chapters. If you are in doubt of what constitutes a journal article or scholarly book chapter you need to ask your lecturer/professor or tutor.
NOTE: Full details will be available on Moodle.
People and Organization
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Literature review
Group and team are two terms that are used by quite a number of people interchangeable. Ironically there are differences to these two terms and their application is actually different. In organization management, is it is crucial to understand the differences in an effort to make sure that the strategies that are applied to either do not have limited impacts from the intended ones. As such, managers in the human resources department are tasked with the need to understand the fundamental differences of the two terms in their respective organizations and thus the application of the same. Groups, are formed of two or more persons, who tend to have common interests, objectives and have an element of interaction between them (Coghlan, 1994). Teams on the other hand, implies that, this is a group of persons who have complementary skills and are committed to achieving a certain mission, goals, performance as well as approach and they also tend to hold themselves mutually accountable for the same. As such, there are clear cut differences that can be identified from the definition of the two terms, in light of what they stand for, their characteristics and their ultimate applications. In the teams, the leadership tends to be shared relative to the roles available, while the groups tends to have very strong and clearly focused leadership. In the teams, the level of accountability is spread between mutual and individual, while the groups have individual accountability elements. The purpose of the teams is broad and is accepted by the team members, such that they all deliver as individuals but comes out as unit effort, In the groups however, the purpose comes from the top and comes down to the entire group relative to the subscribed mission of goals (Coghlan, 1994). In the teams, the level of productivity is largely dependent on the collective efforts of the team members, while that of the group is based on the individual efforts of the group in question. By extension the measure of performance in the teams is based on the collective efforts as well, while that of the groups is largely based on the direct influence that they have on other parts of the business. Teams also tend to have meeting that are open ended and involve problem solving discussions, while the groups are mostly geared towards efficiency (Tuckman and Jensen, 1977).
There are specific elements that are associated with a well-functioning group, and they are quite crucial relative to the levels of productivity. All of the members have to be well relaxed and in an environment that is rather comfortable with an atmosphere that is informal. The helps that group members to settle and cohere (Coghlan, 1994). The tasks that the group is supposed to be involved in are also well understood by all the members and they have also accepted them. It is also crucial that the members listen well and participate in the group activities for them to seen as well functioning. This also means that the members in the group are allowed and free to express their ideas and feeling freely without the fear of reprisal their decisions are made on a consensus. Whenever there are confli...
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