Responsibilities of Restaurant General Managers to Guests

Responsibilities of Restaurant General Managers to Guests, Owners and of Themselves
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Restaurant general managers have responsibilities to guest, employees, owners, and of course themselves. GMs are rated above average in their capacity to play their roles in a busy environment, to interact socially, and to compete. They need vital planning ability and the capability to take action guided by their awareness and their plans. They must interact well with their guests and employees while being in a position to work alone behind the scene and attend their personal needs. GMs are required to concentrate in a busy environment and develop significant interpersonal competence.
Restaurant business depends on service paced-environment that requires listening to customers. A restaurant general manager is a multi-talented individual who is expected to achieve several interests. They should be able to meet the targets set by the owners of the restaurants. They are responsible for protecting business proprieties of the owners and increase revenues and profits in order to increase share capital of the owners. GMs represent interests of employees and are required to enhance welfare services of their employees working for the restaurant. Besides that, GMs must ensure that customers obtain efficient and quality services in timely manner in terms of providing excellent dining experience and accommodation services. In addition, GMs have to ensure that they attend their personal needs through maintaining work life balance.
Among such several interests that GMs are expected to play, the most important role to play to ensure that customers obtain outstanding dining experience and accommodation services in order to attract and retain several customers. Successfully performing this role will enable the restaurant make profits which ensure that the organization meets its financial objectives....