Sign In
Not register? Register Now!
Essay Available:
Pages:
1 page/≈275 words
Sources:
No Sources
Level:
APA
Subject:
Tourism
Type:
Essay
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 3.6
Topic:

Hotel Managers and Employees Share Concern for Guest Safety (Essay Sample)

Instructions:

Guest safety is a primary concern of all effective hotel managers. What specific steps can you take to ensure that all of the hotel’s employees share your concern for guest safety? Identify at least three general and three department-specific activities to accomplish this task.

source..
Content:

Hotel Managers and Employees Share Concern for Guest Safety
Insert name:
Institutional affiliation:
Due date:
When hotel managers and other employees concern about safety, they can prevent many theft and crime cases, and reduce risks. The bottom line and reputation of a hotel depend on guest safety and security. Hotel managers can create time for safety meetings, which can be part of regular meetings to talk about guest safety. Employees can spend part of this time watching training videos like those created by Safety Source Productions. Such videos and handouts are cost-effective ways of sharing information regarding guest safety. Employees can be given training on how to address guest safety and identify suspicious behaviors. Hotel managers should carry out weekly reviews on the property and conduct checklist for employees to make certain that all areas are well lit, safe and clean. Employees should be well-trained to offer excellent customer service. Employees should be ready to talk to and help guests and should be able to determine if there is non-guests who might plan to conduct a crime. Employees should determine individuals who do not have fit profile of the restaurant's typical guest.
The staff should be given a sense of ownership in the hotel property. In this way, security in the entire property will be much improved. This can be promoted by creating a ...
Get the Whole Paper!
Not exactly what you need?
Do you need a custom essay? Order right now:

Other Topics:

  • Repair and Maintenance
    Description: This makes POM costs highest when hotel revenues are lowest. What steps should management take to minimize this effect?...
    1 page/≈275 words | No Sources | APA | Tourism | Essay |
  • Attendant Language
    Description: Language is an essential part of the success of the hospitality industry. On one hand, it is argued that room attendants must be able to speak the language of majority of the visitors...
    1 page/≈275 words | No Sources | APA | Tourism | Essay |
  • Special Training Required For Room Service
    Description: For a dining room server to become qualified in room attendance, he/she should acquire the following skills: Firstly, they should be in a position to ensure the safety of the hotel rooms...
    1 page/≈275 words | No Sources | APA | Tourism | Essay |
Need a Plagiarism Free Essay?
Submit your instructions!