Reflection: How to Better Your Organizations Social Sciences Essay

How to Better Your Organization
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How to Better Your Organization
Many organizations fail to achieve their objectives since they do not encourage constructive changes. People are used to their daily routines, which is the reason why they consider changes as disruptive. However, without looking for ways that one can improve the operating environment in a firm, it becomes extremely had to achieve success. Specifically, I work for an organization that focuses on providing services to individuals. For sure, I can attest that it has been a long time since something new was introduced to facilitate how the firm operates. After reading our textbook and watching Dan Pocholke’s TED Talk, I believe that our organization can change various processes in its operating environment to increase its effectiveness.
Pocholke asserts that changing the environment significantly affects the behaviors of people living there. The individual and his co-workers have changed inmates’ surroundings and how the staff interact with them, which has made prisons more secure, safe, and create a humane environment (Pacholke, 2014). He argues that handling prisoners aggressively makes things worse for them and the staff. However, by interacting with inmates, it becomes easy to detect conflicts and prevent them before they occur. By applying the concepts obtained from Pocholke, I think the best way to improve things in my organization is changing the way employees relate to customers. If the firm fosters proper interactions with its clients, I believe that it can benefit by gathering first-hand information from them and improving the existing products accordingly. In other words, our organization will understand customers’ requirements, and it would do everything to meet them entirely.
A system change is challenging to implement and sometimes it gives a firm an unexpected outcomes. Some of the elements and processes that affect the behavior of workers in an organization are the organizational culture, employee-customer relationship, managerial resistance, bureaucratic surveillance, and the chain of command (Chapter 14). For a change to occur successfully, the management team must encourage a behavioral shift, which consists of five primary stages. They include understand...