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MGT423 C-4. Questions. Social Sciences Assignment.

Essay Instructions:

For this assignment, first carefully review the required background materials. Make sure you remember the standard organizational development approaches covered in Module 1. Then make sure you understand the main principles of Appreciative Inquiry and how they compare to traditional organizational development approaches (action research, problem solving). It is also important to understand what is involved in each of the “5 Ds” – Define, Discovery, Dream, Design, and Destiny.
When you are finished reviewing the background materials, go through each of the scenarios below and apply what you’ve read to these scenarios. For each scenario, cite at least one of the required readings to support your answer. You should cite at least three of the four required readings in your paper. Your paper should be 4–5 pages in length:
1. A corporation notices that suddenly turnover in the human resource department has been extremely high. This corporations prides itself on having a dedicated and committed workforce, so this high turnover in one department is highly troubling for this company. Normally the human resource department investigates when there is a high turnover rate in a department. But since the human resource department is now the department with the high turnover rate, the CEO decides that an outside consultant should be hired to investigate the high turnover rate and propose solutions. Should this team use an Appreciative Inquiry consultant, or hire a more traditional Organizational Development consultant? Explain your reasoning with references to the required readings.
2. An organization hires an Appreciative Inquiry consultant to help the company get back on track and improve the performance of its product design team. The consultant starts by asking members of the team how they would like the team to perform and what their ideal vision of the team would be. The consultant collects all of this input and designs a detailed plan regarding how to achieve this ideal future that the team dreams about. However, once this detailed plan is presented to the team they are all shocked that the consultant came up with such an unrealistic plan. Team members say that the expenses involved in this plan are far beyond their budget, and they would also need to hire many new team members in order to achieve this plan in a realistic time frame. They all agree it would be great if they had the time and money to implement this plan, but they also are in consensus that this plan presented by the consultant is highly unrealistic. What do you think went wrong? What steps do you think the Appreciative Inquiry consultant could have taken to make the consulting process go better? Refer to the specific “5 Ds” of Appreciative Inquiry in your answer.
3. A group of ten friends decide to start a new social networking company and put their savings together to start this new business. The company grows rapidly for the first five years and morale is very high in the company during this time. Everyone gets along very well and they work together cooperatively in order to continuously improve the company and its services. However, after five years the company stops growing and seems to reach a plateau. Morale seems to drop and there is now noticeable tension between employees including the top leadership team. They are not sure what to do revive the company, so they decide to hire a consultant. Should this team use an Appreciative Inquiry approach or a more traditional organizational development approach? Explain your reasoning with references to the required readings.
4. A large supermarket chain decides they would like to expand to have an online division where consumers can order online and have their groceries delivered directly to their homes. The supermarket decides to create a special taskforce to come up with a detailed plan on how they should develop and manage the new online division. This taskforce includes a diverse variety of employees including those from the marketing department, accounting department, inventory department, and most of the main departments. These employees do not have much experience working with each other since they are from different departments. After meeting regularly for a few months, the taskforce makes almost no progress and are constantly bickering. Management is concerned that the online division will never get off the ground. To get back on track and find a way to function more smoothly, should this taskforce use an Appreciative Inquiry approach or a more traditional organizational development approach? Explain your reasoning with references to the required readings

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MGT423 C-4
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MGT423 C-4
Question 1:
Based on the challenge that the HR department is facing, it is prudent that the team employs a more traditional corporate development consultant. One major reason why utilizing this approach is paramount is because of the spirit of time factor that significantly impacts the department of human resources (Cooperrider & Whitney, 2011). On the other hand, one drawback characterized by the use of an appreciative inquiry consultant is that this option is relatively more time-consuming than a more conventional corporate development consultant (Ron, 1999). The organization wants to uphold its image in having a dedicated and committed workforce in the fast way possible.
If the team decides to go the appreciative inquiry consultant way, they will have to adopt the 5Ds model, which demands comparatively more time before they are fully operational. For example, the discovery phase entails the involvement of various shareholders when looking for typical organizational aspects (Ron, 1999). Thus, organizations spend a lot of time when trying to establish the best and most suitable business facet. Therefore, the more reasons the team should hire a more conservative corporate development consultant is that this option will help ensure the organization mitigates the challenge of high rate turnover in the HR department within the shortest possible time.
Moreover, a more traditional corporation development consultant offers an alternative solution to the problem that the organization is facing because the consultant will exploit all the possible causes of the issue. Jaco Venter (2010) claims that the appreciative inquiry approach only explores the positive and best practices instead of looking at the possible causes of the problem (Lewis, Passmore & Cantore, 2011). Hence, an appreciative inquiry consultant is not the best option since it would generate a solution that would permanently address the high rate of employee turnover in the HR department. Nonetheless, a more conventional corporate development consultant would create a permanent solution to the issue facing the company.
Question 2
Based on this situation, it would be prudent to establish that the error that was committed by the Appreciative Inquiry Consultant team was lack of the dream phase of the 5 Ds in the specific Appreciative Inquiry approach. This is apparent because once the consultant team was hired, it immediately embarked on asking the employees in the company questions about their ultimate visions and how they would wish their company to operate (Venter, 2010). Usually, the dream phase of the 5 Ds model is the critical cause of the success of the 5 Ds appreciative inquiry approach because it requires both the organization and the consultant to share the vision of their preferred future before proceeding to innovate ways to create the future. In this case, the consultant proceeded to improvise and design the organization’s plan before sharing their dream plan with the members to see if it is feasible or unrealistic (Ron, 1999). Therefore, due to the consultant’s failure to share its dream with members, the consultant c...
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