The Article: leading When Business is Good. Sam Palmisano Interview.

Sam Palmisano Interview Name Institutional Affiliation Date
Change in each of the business organizations is essential since it will play a great role in making the organization stand out in the competitive environment. As a state can be defined as the values that an organization holds and values held by an organization should be changed over time to ensure that they are relevant and the change can be referred to as to state. In the case of IBM, the values that the company was holding during its foundation by Thomas Watson in 1914 are different. In 1914, the values were respected for the individual, best customer service and the pursuit of excellence. However, as time went by the CEO of the company Sam Palmisano found it necessary to adjust the values so that the company can still stand strong in the face of the changing competitive market. He did this after he realized that the company failed to respond to changes in the market in the 1990s that led to its demise. It was also used as a strategy of reviving the company.
The type of change that has been portrayed by IBM is based on the strategies that are used by the company to drive its operations. Values within IBM helped the company to come up with strategies that will guide its operations. As CEO Palmisano says, “They let you change everything, from your products to your strategies to your business model, but remain true to your essence, your basic mission and identity.” When a change in the values that are upheld by a company happens, one should be careful that they remain true to their mission and id...