Option #2: Impact of Emotions on Decision Making Management Essay

Impacts of Emotions on Decision Making
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Impacts of Emotions on Decision Making
Business management thrives on interrelationships that rely on a leader’s emotional intelligence and the capability to regulate and balance the different personal, social, and professional issues in the workplace. Communication skills, which are a vital requirement of business managers is a key element of emotional intelligence (EQ) as it allows interactions with both internal and external stakeholders through understanding and coordination thus creating a healthy network for the business environment. EQ is defined as the ability to identify and manage one’s emotions and those of others in motivating and restraining impulses and conducting inter and intrapersonal relationships (John and Niyogi, 2019). There are various attributes linked to emotional resilience that a leader can embody in creating a sustainable, collaborative, and efficient work environment. The main EQ attributes include self-awareness, self-management, awareness of others, empathy, and relationship management. Using EQ to improve the working environment requires reflection on personal experiences and understanding others’ emotions to facilitate decision making. This reflection and understanding of the emotional intelligence capabilities of self and employees is the basis for the establishment of a collaborative working environment for enhanced performance.
Emotional Intelligence Attributes and how to embody them in Management
Although EQ comprises several attributes, self-awareness, self-management, awareness of others, empathy, and relationship management are the main ones as necessitated by the business environment. Understanding the attributes helps managers in formulating ways they can embrace the qualities as a way to create a healthy environment.
1 Self-awareness
Self-awareness refers to the recognition of one’s emotions and their consequences through an accurate self-evaluation of strengths and weaknesses as well as confidence about self-worth (Serrat,2017). Self-awareness traits help a manager align their strengths with the business objectives and identify any potential shortcomings in business interactions (Nguyen, et al., 2019). Self-awareness enables leaders to not only appropriate duties according to strengths and capabilities but also to in the identification and improvement of mistakes. Another benefit of self-awareness is that it helps individuals realize their organization's perception (Landry, 2019). One of the ways that individuals can embody self-awareness in the workplace is through setting feasible goals and values that guide their decision making. Establishing concrete feedback channels can also help managers and employees increase self-reflection (Serrat, 2017). Continuous learning and training also establish EQ by informing them of their capabilities and areas of improvement.
2 Self-management
Self-management comprises of qualities like self-control, adaptability, innovativeness, and trustworthiness (Serrat,2017). It influences how well managers can manage impulses and emotions, handle change, uphold honesty, and take accountability for their actions and performance. Sel...