Quality Assurance Quality and Management. Management Essay

Quality Assurance Quality and Management
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Quality Assurance Quality and Management
Introduction
For a health system to be considered effective and efficient, transparency is a critical aspect. With the growing concern regarding the health care system and affordability in the United States, various stakeholders are scrutinizing the issue of transparency within the healthcare sector (Wetzell, 2014). The Institute of Medicine (IOM), as reported by Kirschner et al. (2010), defines transparency in health care as a way of informing the public in a manner that is not complicated. Informing the public on health care entails the provision of information related to quality, experience of consumers, including the price and data that is reliable in enhancing service delivery. All these efforts are intended to influence consumer's behavior so that they get better health outcomes. The result can be in terms of health care quality, safety, and cost.
Groves et al. (2013) noted that traditionally, the health care system has been left behind by other sectors owing to the low utilization of big data. Groves, however, noticed that there has been a new trend as institutions capitalize on big data to enhance service delivery. Having information available online, consumers are given an opportunity to carefully compare health facilities based on provided information and make decisions. The decisions made by a consumer will probably entail where one will access medical facilities from an individual health center. To compare health facilities based on information provided in the online platform, an analysis of the quality, safety, outcomes, and satisfaction data for Adams County Regional Medical Center and Adena Pike Medical Center, which are critical admission hospitals.
Safety
Safety is critical in the healthcare system and service delivery. The factor was observed for the two medical facilities, and Adena Pike stands out based on the numeric figures provided. The statistics provided relating to the safety of patients touch on emergency care and cancer care, among others. For instance, it was observed that a patient spent about 82 minutes and 54 minutes in Adams County and Adena Pike, respectively. The minimal time spent means that a certain medical facility is well prepared to handle cases better than the other facility. From a general observation of the data provided, it appears on the aspect of safety Adena Pike performs better when compared to Adams County considering the timeliness in response to adequate medical care.
Quality and Satisfaction
Concerning the general information provided through Medicare Hospital Company's website, in terms of the number of services offered by the two facilities are similar. The services provided in both medical facilities include emergency services, receipt of lab results electronically, and keeping track of medical reports for patients. At Adams County Regional Medical Center, there is no provision for records maintenance regarding patient’s da...