Management of Long-term Care – The Buckingham

Management of Long-term Care – The Buckingham
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August 10, 2018
Introduction
It is almost a common knowledge amongst administrators that providing high-quality care for patients requires expertise in a variety of skills, including both medical and administrative ones. This is because long-term care facilities provide not only for the medical needs of their residents, but also non-medical ones in their aim to provide a holistic service towards the elderly (National Institute on Aging, 2017). To give a more in-depth discussion about the importance of the administrator’s skills in managing long-term care facilities the author of this article interviewed the Associate Executive Director and Health Care Administrator of The Buckingham (a long-term care facility located in Houston, Texas). Due to his extensive experience in hospitality management, Mr. Jacob helped the facility to increase its patient satisfaction and even better its clinical outcomes ever since his first tenure in the facility last 2011 (The Buckingham, n.d.). In the succeeding sections of this article, the results of this short but concise interview would be discussed. Explicitly, the roles of a hospital administrator would be laid out, including the current organizational structure of the said facility. All in all, the author of this paper believes that the results of the interview would show that to provide successful and sufficient care for the long-term facilities it would be best to have a precise knowledge of both medical and non-medical fields, as well as develop a clear goal that everyone could follow.
The Roles of an Administrator
Generally, the role of an administrator of a long-term care facility is to maintain the quality of health care being provided for its residents all the time. This includes a strict observance of federal, state, and local regulations, as well as the development and implementation of workplace culture and guidelines to fulfill it (Jacob, 2018). Aside from the two functions stated above, Mr. Jacobs also ensures that proper bookkeeping and maintenance of these records are being done. This is essential because residents of long-term care facilities are most likely to have histories of health issues, medications, and preferences that need to be taken seriously. In light of the administrator’s role in creating an ideal, but viable company culture, it follows that he is also the one tasked to ensure that orientation and training of new hires are effective in line with the current goals of the facility (Jacob, 2018).
Consequently, the training and the performance of the daily functions of ...